receptionist

receptionist Selby, England

Castle Employment Agency
Full Time Selby, England 10.56 - 12.04 GBP Today
Job description

a anCastle Employment Group are working in partnership with a York Hotel who are looking to recruit a Senior Receptionist to lead team of 3 in driving the customer standards of the business.

We are looking for a experienced hotel receptionist with a salary expectation p to £27,000 and also considering those looking to take the next step in their career, along with the salary you will benefit from flexible working patterns, free spa & gym membership, discounts across F&B, perks and incentives with plenty of room for progression & training,

The right candidate would be coming from a hotel background with reception experience and knowledge of managing a small team. Ideally, they would have some Duty Management experience, but this is not always needed. You would be reporting into the Sales Manager and n time you will be looking at the SOPs for the hotel and making sure staff live & breath the hotel values.

Role:

· Overall management of a team of 3 reporting into sales.

· Ensuring all the team has the knowledge of all the hotel, products, services, prices & policies.

· Knowledge of the local area

· Implement & develop the SOP for the hotel.

· High levels of communication across all departments of the hotel

· In time management of rotas in line with occupancy levels

· Recruit, manage & train new & existing team members.

· Undertake Duty manager shifts when required.

· Working closely with the housekeeping team daily

· Always live the hotel values.

Requirements:

· Flexible approach to shift patterns including, weekend, bank holidays, Christmas, earlies & lates.

· Knowledge of Booking Systems like Opera & Res Lynx

· Previous hotel experience reception experience

· Proven experience of managing a small team

· Excellent communication skills both verbal & written.

Job Types: Full-time, Permanent

Salary: £25,000.00-£27,000.00 per hour

Benefits:

  • Company events
  • Company pension
  • Discounted or free food
  • Employee discount
  • Flexitime
  • Free parking
  • Gym membership
  • On-site gym
  • On-site parking

Schedule:

  • Flexitime
  • Monday to Friday
  • Weekend availability

Ability to commute/relocate:

  • Selby, North Yorkshire: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Reference ID: ID70005

receptionist
Castle Employment Agency

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