Job description
An exciting opportunity has arisen for an enthusiastic, personable, dynamic and self-motivated individual, to join the Patient Access Team as outpatients Receptionist
The role involves welcoming patients to our department, booking the patients in for their Outpatient appointments and the administrative duties that regarding the Follow up processes.
You will also have the opportunity to work and train in other areas and teams within Patient Access, gaining essential skills and experience to support ongoing personal development.
- Welcoming the patients to our department. Checking vital information on the patients records and updating as necessary.
- Following the processes, speciality specific regarding the patients follow up appointments.
- Being responsible for the Oral/Orthodontic clinic prep, which is a weekly task, and updated daily or as an when necessary.
- Working in a team to complete each days work loads.
- Arrange outpatient appointments, using the Choose and Book system where applicable, confirming, cancelling and changing appointments as necessary.
- Ensure patients are communicated with effectively in relation to their appointments via email, phone or letter.
- Arrange transport and translation services where necessary.
What does Buckinghamshire Healthcare NHS Trust offer you?
- As part of our BHT family, you’ll benefit from learning and development opportunities to support your career progression.
- We offer flexible and agile working opportunities, alongside your NHS benefits of generous annual leave entitlement, pension and access to NHS discount schemes.
- We provide a range of health and wellbeing services to promote a healthy, happy workforce.
- We’re committed to promoting inclusion and making sure all colleagues feel they belong. We encourage new colleagues from a diverse range of backgrounds to apply.
- As an employer, we aim to create a workplace where differences are valued and colleagues treat one another with dignity and respect.
- Greater diversity within our BHT family improves positive outcomes for the people and communities we serve.
If you are an internal applicant there is the option for secondment, all applicants must have the endorsement/support of their line manager prior to application.
If you have a disability that makes submitting this online application difficult and would like assistance, please contact us on [email protected] quoting the vacancy reference number.