Job description
About us
Bridge House Marina & Caravan Park is a small Family owned business in the beutiful lancashire countryside near Gartstang. We are professional and customer-centric, and Pride ourselves on the quality of service we offer our customers.
Our work environment includes:
- Modern office setting
- Relaxed atmosphere
- On-the-job training
Responsibilities:
- Greet and welcome Guests and visitors in a friendly and professional manner
- Answer phone calls, schedule appointments, and assist with Guest inquiries
- Maintain Guest records and update information as necessary
- File and organize documents, including Job Cards and Booking forms
- Provide administrative support to the Shop/office/Cleaners, such as managing inventory and ordering supplies
- Assist with project coordination and perform clerical tasks as assigned
- Provide customer support and address any concerns or issues raised by Guests
Requirements:
- Previous experience working in a Customer Facing setting is preferred
- Strong organizational skills with the ability to multitask and prioritize tasks effectively
- Proficiency in using office software, such as Microsoft Office Suite (Word, Excel, Outlook)
- Knowledge of Sage accounting software is a plus
- Excellent communication skills, both verbal and written
- Ability to maintain confidentiality of Guests information
- Attention to detail and accuracy in performing administrative tasks
Please note that this job description is not exhaustive and additional duties may be assigned as needed.
Job Type: Full-time
Salary: £1,631.00 per month
Benefits:
- Free parking
- On-site parking
Schedule:
- Day shift
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- PR3: reliably commute or plan to relocate before starting work (required)
Education:
- GCSE or equivalent (required)
Experience:
- Customer service: 1 year (required)
- Administrative experience: 1 year (required)
Language:
- English (required)
Licence/Certification:
- Driving Licence (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
Expected start date: 04/09/2023