Job description

Receptionist – Brent Dental Specialists (Orthodontic Practice)
At Brent Dental Specialists, we always put our patients first and are looking to grow our team so we can provide the best level of service to our patients. We have created an environment where people look forward to coming to work, feel supported and work together positively to serve the local community.

As a Dental Receptionist, you are an important member of the team and the dentists and nurses rely on you to help us provide excellent care to our patients.

At Brent Dental Specialists, you will work alongside an experienced and diverse team and you will have fantastic opportunities to train and develop new skills with the ability to grow and be promoted.

Our philosophy: “Alone we can do so little, together we can do so much”

This role is full-time, 40 hours a week, Monday to Friday, and one Saturday a month.

Benefits;

• £200 signing on bonus
• Free training and CPD courses provided
• Competitive salary and the opportunity to increase this or move to other roles through training and development
• Great working environment, modern surgeries, and dental software system
• Friendly and supportive team
• Development opportunities
• Pension scheme
• Employee discounts on orthodontic and dental treatment
• Regular social events
• Work-life balance
• Free annual flu vaccination
• 24/7 free access to Employee Assistance Programme where you can speak to a counsellor about any challenges at home, work, if you want help with finances, personal goals or life advice or if you just want to speak to someone about your day
• 24/7 free access to personalised mental health services providing support, guidance and help on your health & wellbeing
• Cycle to work scheme
• Sick pay

Receptionist role and responsibilities;

• Supporting the Practice Manager and clinical team with the smooth running of the practice in line with the practice vision and ethos
• Meeting and greeting patients and providing a great first impression and customer service
• Ensure a warm, friendly, and welcoming environment for patients and colleagues
• Booking and amending appointments and updating patient records
• Providing information to patients about our dental services and offers
• Responding to patients' queries over the phone and email in a warm and professional manner
• Handling patient referrals to hospitals and other medical professionals
• Accessing sensitive information whilst maintaining patient confidentiality
• Efficient with Microsoft Word and Outlook
• Strong communication and organisation skills

Job Types: (Full-time, Permanent)

*URGENT HIRE*
Salary: Up to £11.00 - 14.00 per hour
Supplemental pay types:

• Bonus scheme
• Quarterly bonus

Experience:

Customer service: 1 year (preferred)
Receptionist/Front of House: 1 year (preferred)
Healthcare: Preferred but not essential

If you or someone you know would be interested in working with a positive, dynamic and expanding healthcare business as a Receptionist, with lots of support, fantastic benefits and a warm, friendly team, we would love to hear from you.

Job Types: Full-time, Permanent

Salary: £11.00-£14.00 per hour

Benefits:

• Company pension
• Wellness programme

Supplemental pay types:

• Bonus scheme

Ability to commute/relocate:

• London, HA9 6ER: reliably commute or plan to relocate before starting work (required)

Experience:

• Medical Receptionist: 1 year (preferred)

Work Location: One location