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Douglas Park BMW Glasgow for a Full-Time Receptionist.

Your role

Our BMW dealership in Glasgow City Centre is looking to appoint an outgoing Receptionist with a can-do attitude to greet and host customers visiting the Dealership. You will be the first point of contact for all customers and will assist them both in person from the showroom and over the phone.

As well as greeting our guests, you will be carrying out a variety of daily administrative and housekeeping tasks relating to ensuring our showroom standards are always met. It’s all about giving BMW customers an excellent first impression

At BMW Glasgow, we pride ourselves on delivering exceptional service to customers and work closely as a team to ensure we are delivering a first-class experience. If you would like to be part of our team and contribute to our success, we would like to hear from you.

Key Responsibilities:

• To answer the telephone politely and efficiently.
• To deal with enquiries, taking messages or redirecting calls as appropriate.
• To provide a friendly and helpful reception experience at all times.
• Greet customers and notify the Sales department of their arrival maintaining a high standard of professionalism at all times.
• To assist in any other administrative or stocking duties as required.
• To ensure displays and refreshment areas are kept clean, fully stocked and orderly.

Hours required: Monday – Thursday 8.30 am to 5:30 pm, Friday 8.30 am to 6.00 pm.

Your profile

• Experience working in a retail or hospitality environment in a customer-facing role for at least one year.
• Confident, professional, and smart in appearance.
• Basic IT and computer systems experience would be beneficial to this role.

Rewards

• A generous holiday allowance (30 days)
• On-site staff parking
• 5 day working week
• Contributory pension scheme
• Refer a friend scheme
• Attractive discounts when purchasing new and used cars
• Subsidised car leasing scheme accessible to you and your family
• BEN Automotive Assistance Programme
• Excellent training and development from BMW and our Group staff