Receptionist Selby
Job description
The following is a brief indication of some of the elements of this varied and complex role: - Opening and closing the surgery, and general housekeeping to ensure a pleasant environment for our patients. Providing a first point of contact whether by telephone or face to face, or via our online consultation tool/online services to assist patients and ensure appropriate signposting to the most relevant services (including internal and external organisations). Re-arranging of appointments and clinics when required Greeting patients and visitors at the front desk for appointments and queries etc Issuing prescriptions in line with Practice Protocols Handing out prescriptions and other documents to patients in line with Practice Protocols Giving out results and other clinical information to patients in line with Practice Protocols Receiving of patient samples in line with practice Protocols Investigating and responding to tasks and workflows directed to you by Clinicians, the management team or other relevant members of staff Emptying GP out trays and pigeon holes and taking appropriate action with the content Attendance at staff and team meetings (as far as reasonably possible) To follow all Practice Policies To complete all mandatory training (e-learning) Any other reasonable task
