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Job description

Full time role, located at Baxters Food Group HQ in Edinburgh. The successful candidate must be an excellent team player, with a high calibre of professionalism and communication as well as great organisational skills as they will have responsibility for a range of administrative duties.

General Responsibilities & Duties:

· To answer all incoming calls in a timely, professional and confident manner.

· To assist in finding the right information and directing customers in a professional manner.

· To take clear messages and deliver them in an efficient way if the member of staff is not available.

· To maintain an ongoing rapport with all clients and visitors.

· To support other team members with ad hoc duties, organising refreshments etc.

· To set up all meeting rooms with refreshments prior to meetings and clearing room thereafter.

· To carry out ad hoc administrative duties as required.

· To organise travel for some members of staff.

· To raise PO’s and Receipt PO’s.

· To assist with Time Management System.

· To maintain a high standard of personal appearance.

· Reception and meeting rooms to be kept to a high standard.

· Distributing morning mail.

Experience, Skills, Attributes Required:

· At least 1years previous reception experience

· To be the first line of communication - meeting and greeting customers and visitors in a professional and friendly manner at all times

· To deal with customer requirements in an efficient and courteous manner, ensuring customer requirements are fully understood and communicated in an effective manner to other members of staff to achieve a high standard of customer satisfaction.

· To ensure highest standards of personal appearance, housekeeping and availability of facilities in the reception area.

· Effective communicator - verbal and in writing

Job Type: Permanent

Benefits:

• Company pension
• Cycle to work scheme
• Life insurance
• Private medical insurance
• Sick pay

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Edinburgh: reliably commute or plan to relocate before starting work (required)

Education:

• GCSE or equivalent (preferred)

Experience:

• Customer service: 1 year (preferred)
• Administrative experience: 1 year (preferred)

Language:

• English (preferred)

Work Location: In person