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Job description

We are seeking a friendly, organized, and customer-focused individual to join our team as a Front Desk Receptionist at Awesome Dental. As the first point of contact for our dental office, you will play a crucial role in creating a positive and welcoming experience for our patients. This is an excellent opportunity for someone who enjoys interacting with people and thrives in a fast-paced environment.

Responsibilities:

• Greet and welcome patients in a warm and professional manner
• Register new patients and update existing patient information accurately in the system
• Schedule and confirm patient appointments, including follow-up visits
• Answer phone calls and address patient inquiries, providing information about services, fees, and insurance coverage
• Assist patients with completing necessary forms and documentation
• Verify insurance coverage and obtain necessary authorizations for treatment
• Collect and process patient payments, including co-pays and deductibles
• Maintain a clean and organized reception area, ensuring a comfortable and inviting environment for patients
• Collaborate with the dental team to ensure efficient flow and scheduling of appointments
• Manage and coordinate patient records, including filing and retrieval
• Assist with other administrative tasks as needed to support the smooth operation of the dental office

Qualifications:

• High school diploma or equivalent
• Prior experience as a receptionist or in a customer service role is preferred
• Strong communication and interpersonal skills
• Excellent organizational and multitasking abilities
• Proficiency in computer skills, including Microsoft Office Suite and dental practice management software
• Knowledge of dental terminology and procedures is a plus
• Ability to handle sensitive and confidential information with professionalism and discretion
• Attention to detail and accuracy in data entry and record-keeping
• Friendly and professional demeanor with a genuine commitment to providing exceptional patient careWe are looking for a Dental Receptionist to join our team. The successful candidate will be responsible for greeting patients, scheduling appointments, answering phones, filing paperwork, and other administrative tasks. The ideal candidate should have excellent communication and customer service skills, as well as a friendly and professional demeanor. We are looking for someone who is organized and detail-oriented, with the ability to multi-task in a fast-paced environment.

Responsibilities:

• Greet patients and visitors in a professional manner.
• Answer phone calls and respond to inquiries in a timely manner.
• Schedule appointments for patients and confirm existing appointments.
• Collect patient information, including insurance information, and enter into the computer system.
• Maintain patient records and filing systems.
• Assist with administrative tasks such as billing, insurance forms, and other paperwork.

Job Type: Full-time

Pay: $19.00 - $20.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Opportunities for advancement
• Paid sick time
• Paid time off
• Professional development assistance

Healthcare setting:

• Clinic
• Dental office
• Private practice

Schedule:

• 8 hour shift
• Day shift
• No nights

Ability to commute/relocate:

• Denver, CO 80207: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Work Location: In person