receptionist Castle Donington, England
Job description
First impressions are everything, and we are looking for an enthusiastic, motivated, friendly and hard-working individual to join our Showroom Reception Team. You’ll be the first point of contact for customers visiting our showroom whilst ensuring that our showroom is kept presentable and up to the Available Car standards.
Our Benefits:
- £23,000 per annum
- 24 days holiday + bank holidays + Birthday off
- “Available Anniversaries” (Days off to support with life changing moments)
- Training opportunities
- Employee discount scheme
- Long Service Awards
- Death in Service
- Charity Day Off
- Occupational Health
- Corporate gym membership/discounts
- Friendly team environment
About the role:
- Meet and Greet every customer in a professional manner
- Assist customers with any enquiries.
- Notify relevant departments/colleagues of appointments.
- Ensure customers are being seen in a timely fashion.
- Ensure all customer waiting areas/play area remain clean and tidy.
- Assist the Showroom Management Team as required.
- Work closely with the Showroom Management Team to feedback on common issues with a view to rectifying common trends.
About you:
You will have a passion for working with people and want to consistently deliver an exceptional level of customer service. This combined with organisational skills, a pro-active attitude to work and an understanding of the importance of attention to detail.
Skills required:
- A passion for delivering great service, greeting customers with a smile and serving them with pride.
- Experience working in a similar role is desirable but not essential
- Work well within a team and communicate effectively and openly with others.
Hours: 42 hours per week. 5 days out of 7 on a rota. This will include the weekend when we experience our busiest days.
Pay: £23,000 per annum
Available Car has been serving customers across the midlands since 2002. With four branches across the region, available car is well established as one of the leading providers of quality used cars in the area. As a valued part of the team, you will help us to maintain our reputation as a trusted and reliable provider of used vehicles.
If your passionate and committed to delivering excellent customer service, we would love to hear from you.
Job Types: Full-time, Permanent
Salary: From £23,000.00 per year
Benefits:
- Additional leave
- Bereavement leave
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Enhanced maternity leave
- Enhanced paternity leave
- Free parking
- Gym membership
- Health & wellbeing programme
- On-site parking
- Profit sharing
- Referral programme
- Store discount
Schedule:
- Day shift
Experience:
- Customer service: 1 year (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
Reference ID: showroom receptionist
