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Job Reference: GRP/AD/06-06/874

Job Title: Receptionist

Site Address: Emperor House, Grenadier Rd, Exeter

Postcode: EX1 3LH – Applicants must have the right to work in the UK

Pay Rate: £11.00

• 3% Pension contribution
• First Aid & Fire Warden Training

Contract: Permanent

Hours per week: Thursday, Friday - 08:00 to 17:00 - 16 hours per week (1-hour unpaid break)

Overview:

We are currently recruiting for a proactive and hard-working Receptionist - Incentive FM to join our passionate and driven security team based.

Who We Are

The Atalian Servest workforce is made up of 30,000 passionate, responsive, and knowledgeable colleagues, all of whom deliver sustainable and award-winning FM solutions to our clients.

Benefits

• Holidays will be calculated on a pro forma basis as its only for 16hrs per week
• Wide range of retail discounts
• Regular social and charity events are held in our offices
• Full uniform will be provided

Career development and recognition

• Immediate access to “Opportunity” our internal Learning and Development platform
• Required professional membership fees paid for
• Opportunity to win monthly Atalian Servest Superstar Awards
• Long service awards

Key Responsibilities:

• Incentive FM are recruiting for a Part-time Receptionist to work as part of a team, working in Emperor House, Exeter. The ideal candidate for this role will have previous Reception experience.
• To carry out general Reception duties including meeting & greeting, answering the phone, signing in visitors & contractors, administrative duties and any other duties requested by management. To work to the high standards our client expects from us.
• Maintaining a high standard of service to the client (LV=) and its facilities. Performing all tasks in accordance with training and instructions received or tasks given. Deliver a consistent level of service, within the company’s standards, to the contract specification. Comply with company and statutory regulations relating to safe systems of work, health and safety and fire.
• Must be willing to go on First Aid & Fire warden training.
• Must be willing to cover A/L, sick and additional shifts.

About You:

• Excellent communication and interpersonal skills.
• Excellent organisational skills.
• Previous experience within a customer-facing front-of-house role.
• Must have an understanding of health & safety working practices & the need to provide Clients with a safe working environment.
• Ability to work in a fast-paced environment.
• Ability to work well under pressure.
• Experience in working and building relationships with clients.
• Articulate and has the ability to communicate effectively with the client, visitors and the IFM teams.
• Must be able to work on own initiative with a proactive and flexible attitude.
• The ability to be flexible to meet the needs and demands of the role.
• Excellent time management organisation and focus on the ability to prioritise and multitask with a clear ability to focus on detail.
• Ability to remain calm even when dealing with highly irate individuals.
• Ability to work well within a team.
• Good knowledge of Health and Safety policies and procedures.
• Ability to demonstrate a passion for the IFM brand.

** This post will be available starting from the 27th of July 2023. **

How to apply

If you are interested to join a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply!

Alternatively, if you know someone whom you feel would be a good fit for this vacancy, click the link below to refer them and you could win up to £500! (T&Cs apply)

https://app.smartsheet.com/b/form/f3343c912a8643b69cfdc89dc2bbba8f

Diversity & Inclusion

We are an equal-opportunity employer and are proud of the diversity represented across our business. In 2021 we won the IWFM award for our diversity and inclusion initiative, CHROMA and we are proud to have also achieved the Disability Confident Level 2 Standard as well as being signatories of the Race at Work Charter and Mental Health at Work Commitment.