Job description
Position Summary:
The Receptionist is the first impression for visitors over the phone and in person. We are looking for a customer service professional with the ability to multitask and provide a welcoming atmosphere. This position is responsible for greeting vendors, applicants, and walk-in visitors as well as answering and routing phone calls to the appropriate departments. This position will also provide administrative support to other departments within the organization as needed.
Primary Responsibilities:
- Answer incoming telephone calls, determine the purpose of calls, and forward calls to appropriate department or personnel.
- Welcome on-site visitors, determine the nature of business and announce visitors.
- Answer general questions about the Company and provide callers with our address, directions, and other requested information when appropriate.
- Stamp and organize all outgoing mail including FedEx.
- Assist HR department with Culture and Wellness initiatives.
- Support different teams needs such as Benefit, Legal, Unemployment, Tax, Corp HR.
- Managing supply inventory and placing monthly orders for office management purposes.
- Support logistics for conference rooms when meetings are scheduled.
- Assist with equipment management and maintenance.
- Responsible for incoming and outgoing office mail and key distribution by department as needed.
- Supports sending employment verification to the specific vendor.
- Plan, schedule, and execute various weekly and monthly activities including food orders and restaurant reservations.
Qualifications:
- High school diploma or equivalent required.
- Minimum of 2-3 years’ experience in similar role.
- Positive, personable demeanor and great customer service skills.
- Call center experience preferred, not required.
- Ability to work independently while being a team player.
- Excellent oral, written and presentation skills.
- Proficient knowledge of MS Office (especially Excel and Word).
Compensation and Perks:
- Competitive salary.
- Generous employee benefits package including medical, dental, vision, LTD and more.
- 401k with company match.
- Growth and development opportunities.
- Vacation, holiday, floating holiday and volunteer time off.
Company Overview:
Since 1997, AlphaStaff has delivered HR outsourcing solutions to thousands of small and medium-sized businesses across the country, as well as some large organizations. AlphaStaff is majority-owned by its management team, giving it the freedom to invest in its employees and client relationships to drive long-term value. With a dynamic and adaptable approach, we are constantly finding the best solutions to meet our clients’ needs. We help our clients improve talent management, compliance, employee benefits, and HR technology by creating tailored solutions. Our experienced leadership team is comprised of thought leaders in the human capital management and insurance sectors. We are constantly looking for “athletes” – driven and passionate individuals, to join our dynamic team. Our company culture emphasizes diversity and a collaborative environment where everyone’s opinion is valued. As one team, we have one mission: to create Raving Fans with every interaction as we help our clients solve day-to-day Human Capital challenges better, faster, smarter.
Disclaimers: AlphaStaff, Inc. is an equal employment opportunity employer and does not discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), past or present military service, disability, genetic information, or any other basis protected by applicable federal, state, or local laws. AlphaStaff, Inc. also prohibits harassment of applicants or employees based on any of these protected categories. To help ensure a safe, healthy, and productive work environment for our employees and others, to protect company property, and to ensure efficient operations, AlphaStaff, Inc. has adopted a policy of maintaining a workplace free of drugs and alcohol. Employees and applicants may be requested to submit to drug and alcohol testing in accordance with applicable law. Salary Range Available Upon Request.
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