Job description

About Point of Rental...

At Point of Rental, we value thinkers and tinkerers, helpers and sellers, and people who just plain make it fun to come in to work each day. We’re an international company, with offices in the United States, the United Kingdom, and Australia, but we’re run like a family business – the meetings are few, and the bonding opportunities are genuine. And though we’re in an industry based on the concept of taking items only as long as you need them before returning them, we’re fiercely committed to our people. We work with every member of our staff to help them become the developer/salesperson/trainer/wizard they always wanted to be. Bring us your best. We’ll make your best better.

About the Role...

The Receptionist acts as the first point of contact, answering incoming calls, welcoming visitors as well as completing a variety of administrative office duties.

Key Responsibilities

• Answer the phone within 3 rings, take and deliver messages to relevant recipients in a timely fashion.
• Log incoming calls in salesforce.
• Answer general questions about the company and provide address details, directions etc.
• Welcome onsite visitors and have them sign in using the online visitor’s app.
• Receive, sort and distribute mail, as well as post company letters and parcels, as required.
• Maintain printers, shredder, franking machine and other office equipment, i.e. order and replace paper and ink; arrange machine servicing, order spare waste toner cartridge; monitor headed paper stock and inform Finance Controller when stock runs low; order stationery etc.
• Perform other clerical duties such as printing, filing, photocopying and collating documents.
• Book hotels, taxi’s, flights and car hire using company suppliers and raising POs in CRM.
• Purchase and circulate birthday cards for signing.
• Manage the petty cash tin and give receipts to Finance Assistant to reconcile.
• Refill tea, coffee and sugar canisters, as well as biscuits and other snack containers daily and inform the Finance Controller when stocks run low.
• Tidy and maintain meeting rooms.
• Ad hoc duties related to this post (i.e. purchase milk if it runs out, provide hourly refreshments for Directors, collect and serve lunch for guests etc.).
• Record customer cheques received, deposit cheques at bank and email the Finance Controller details of cheques (*shared duty).
• Send hard copy Direct Debit documents to relevant bank (*shared duty).

*Some duties are marked as ‘shared’. The Receptionist will assist with these duties on the days when the Credit Controller/Administrator is not working.

Key behaviours and skills

• Good oral and written communication skills
• Excellent customer service skills and telephone manner
• Enthusiastic, efficient, flexible, motivated and a positive attitude
• Ability the be proactive, organised, prioritise and multitask

Please note that job descriptions cannot be exhaustive, and the post-holder may be required to undertake other duties, which are broadly in line with the above key responsibilities.

Position Type/Expected Hours of Work: This is a full-time position, working 40 hours/week. Days and hours of work are Monday through Friday, 8:00a to 5:00p.

POR is an Equal Employment Opportunity employer and does not discriminate in hiring or employment practices. All qualified applicants will receive consideration without regard to race, color, sex, religion, national origin, citizenship, military service, veteran status, disability, genetic information, age, and any other characteristic protected by federal, state, or local laws. POR is committed to providing equal opportunity for all and reasonable arrangements for individuals with disabilities in employment. To request any special arrangements, please contact Human Resources.

Job Type: Full-time

Pay: From £20,000.00 per year

Benefits:

• Casual dress
• Company events
• Company pension
• Free parking
• Gym membership
• On-site parking

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Ability to commute/relocate:

• Reading: reliably commute or plan to relocate before starting work (required)

Education:

• GCSE or equivalent (preferred)

Experience:

• Administrative: 1 year (preferred)

Language:

• English (required)

Work authorisation:

• United Kingdom (required)

Shift availability:

• Day shift (required)

Work Location: In person