Job description

Newport Electrical Contractors Ltd - We specialise in all things electric. We can install new light fittings, CCTV and alarms. We also offer complete electrical rewires and general electric services to all domestic and commercial customers throughout Newport.

We are a vibrant team looking for an account manager to join! We are looking for someone with great communication skills and ready to liaise with our clients by providing excellent customer service. No experience is needed except your dedication and commitment to understand and cater to our customer’s needs.

Responsibilities:

• Diary management
• Organising meetings with customers, and our electricians
• Document control for all documents produced to maintain compliance
• Developing and maintaining effective filing
• Preparing agendas, minutes and action plans as required.
• Sending reports to the director
• Sending authorized invoices for payment
• Manage all follow ups
• Manage phone calls and correspondence (e-mail, letters, packages etc.)
• Manage travel arrangements for members of staff.

What we're looking for:

• A welcoming and approachable persona
• Problem-solving capabilities
• Excellent written and verbal communication skills
• Excellent telephone manners
• Able to process data with attention to detail
• Experience in any customer facing role (if none training will be provided)
• Expert user of Word, Excel, Outlook and databases

Job Types: Full-time, Permanent

Salary: £28,000.00 per year

Benefits:

• Company events
• Company pension
• Discounted or free food
• Employee discount
• Flexitime
• Free parking
• Private medical insurance
• Sick pay
• Store discount
• Wellness programme
• Work from home

Schedule:

• Flexitime

Supplemental pay types:

• Yearly bonus

Ability to commute/relocate:

• Newport, NP20 2NN: reliably commute or plan to relocate before starting work (required)

Work Location: Hybrid remote in Newport, NP20 2NN

Application deadline: 03/03/2023
Expected start date: 06/03/2023