Job description
Receptionist/Administrator - Band 3 - Outpatients/Travel Reimbursement & Main Reception
An exciting opportunity has arisen for an enthusiastic Receptionist/Administrator to join the Outpatients Department at Great Ormond Street Hospital for Children NHS Trust.
The successful candidate will rotate between Outpatients, Travel Reimbursement and Main Reception providing excellent patient experience in all areas.
The role is busy and the variety of tasks makes it incredibly interesting - no two days are the same!
You will work closely with multi-disciplinary teams (Nurses, Consultants, Play Specialists, Health Care Assistants) and be a valued member of the wider team.
Previous customer service experience is essential.
The successful candidate must demonstrate good computer literacy skills and be confident and competent in sending emails, using patient/customer information databases, Excel and Access.
This position will work a 37.5 hour week over a seven day period - this role will include working weekends as part of a rota.