Receptionist / Administrator (16 hours per week) Leigh-on-Sea, England
Job description
About the Role
Kent Elms Health Centre has an opportunity for a receptionist to join our team, on a part-time basis, for 16 hours per week; various hours available between 08.00 - 18:30, Monday to Friday.
- Greeting and directing all patients;
- Making appointments and giving out appointment cards, where required;
- Accepting, issuing and handing out prescriptions, letters, completed forms, specimen bottles, etc.;
- Dealing with requests for information, and managing problems and complaints;
- Advising patients of practice procedures;
- Registering new patients; Answering the telephone, promptly.
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About the Candidate
We are looking for a receptionist to join our busy practice team and help make a positive impact on our local community. We would welcome applications from organised, adaptable, and friendly individuals, who are keen to help us provide high levels of customer service and have the following attributes:- Excellent communication skills, with a clear and polite telephone manner;
- Ability to work in a polite, confidential and discreet manner, respecting patients at all times;
- Experience of working with the general public, being sensitive and empathic in distressing situations;
- Confidence to work as part of a team and ability to "think on your feet";
- Strong IT and administration skills;
- Previous medical or healthcare receptionist experience is desirable.
About Us
Our practice, at Kent Elms Health Centre, is one of the oldest practices situated at the border of Westcliff-on-Sea and Eastwood. We have a good team of doctors, practice nurses and committed practice staff involved in providing the highest possible level of primary care to our patients in diagnosing, treating and preventing illnesses.
- 5.6 weeks paid holidays including bank and public holidays.
- NHS pension
- NEST pension also available.
For further information please contact Shaheen Malik at [email protected].
Disclosure and Barring Service Check
Please note this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
