Receptionist / Administrator (16 hours per week)

Receptionist / Administrator (16 hours per week) Leigh-on-Sea, England

Primary Care Careers
Full Time Leigh-on-Sea, England 19950 - 22825 GBP ANNUAL Today
Job description

About the Role

Kent Elms Health Centre has an opportunity for a receptionist to join our team, on a part-time basis, for 16 hours per week; various hours available between 08.00 - 18:30, Monday to Friday.

In this vital, frontline role you will be supporting the practice team by answering the phone and making appointments, helping patients to access the right services, assisting with maintaining health records ensuring that appointment bookings are well-managed.

The main responsibilities of the role include:
  • Greeting and directing all patients;
  • Making appointments and giving out appointment cards, where required;
  • Accepting, issuing and handing out prescriptions, letters, completed forms, specimen bottles, etc.;
  • Dealing with requests for information, and managing problems and complaints;
  • Advising patients of practice procedures;
  • Registering new patients;
  • Answering the telephone, promptly.

About the Candidate

We are looking for a receptionist to join our busy practice team and help make a positive impact on our local community. We would welcome applications from organised, adaptable, and friendly individuals, who are keen to help us provide high levels of customer service and have the following attributes:
  • Excellent communication skills, with a clear and polite telephone manner;
  • Ability to work in a polite, confidential and discreet manner, respecting patients at all times;
  • Experience of working with the general public, being sensitive and empathic in distressing situations;
  • Confidence to work as part of a team and ability to "think on your feet";
  • Strong IT and administration skills;
  • Previous medical or healthcare receptionist experience is desirable.
Some flexibility is required, as you will sometimes need to work additional or alternative hours to cover for colleagues.

About Us

Our practice, at Kent Elms Health Centre, is one of the oldest practices situated at the border of Westcliff-on-Sea and Eastwood. We have a good team of doctors, practice nurses and committed practice staff involved in providing the highest possible level of primary care to our patients in diagnosing, treating and preventing illnesses.

We offer:
  • 5.6 weeks paid holidays including bank and public holidays.
  • NHS pension
  • NEST pension also available.

For further information please contact Shaheen Malik at [email protected].


Disclosure and Barring Service Check

Please note this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Receptionist / Administrator (16 hours per week)
Primary Care Careers

essexprimarycarewww.nhs.uk
Colchester, United Kingdom
Unknown / Non-Applicable
Unknown
Company - Public
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