Receptionist & Administrative Officer Douglas, Scotland
Job description
About the role and our team
Join our team as a Receptionist & Administrative Officer in our Isle of Man Public Transport team for the Department of Infrastructure!
In this role, you will be managing the Reception area with a busy customer enquiry point which ranges from supporting staff with general administration through to working on design and social media projects to assist our Marketing Department, giving you a great variety to this position’s role.
Being at the Transport HQ is unique as it’s the central depot of Public Transport for not just buses but minibuses for Patient Transfer, Connect Villages, Educational Transport, HireMe and the Isle of Man Railways comprising the Heritage Railways, Douglas Bay Horse Trams, Manx Electric Railways and Snaefell Mountain Railways.
In 2023 we have two significant milestones of the Heritage Railways with 150 years of Steam and 130 years of the Manx Electric Railways. We are planning festival weeks and celebrations which will involve extra marketing campaigns, staff support which the role could support in.
You will be joining our energised team who themselves have to multitask numerous roles on a day to day basis. It can be pressured and requires a calm, positive and diplomatic individual who can balance both customers by phone and in person as well as help organise administrative support for the staff and Senior Management at Public Transport.
If you have strong customer service skills, enjoy multitasking with no day the same as the next and looking for and challenge, Isle of Man Transport could be the position for you!
What can this role offer me?
If working flexibly is important to you, you’ll be happy to know we operate a flexi-time system making it easier to reclaim any additional hours worked and to fit your other commitments around your work life.
You can also take advantage of the excellent opportunities we provide for personal and professional development. This includes access to all the great courses the Isle of Man Government offer through LEAD, our Learning, Education and Development Service.
To find out more about what life is like working for the Department of Infrastructure, watch our video starring our wonderful employees talking about their careers within the Department.
To find out more about the benefits you can enjoy by working with us, download our benefits guide from the bottom of the advert.
How to find out more and apply
For more information please see the attached job description and person specification, alternatively contact Charlotte Bennett on 01624 697400.
Applications for this post will be accepted up to midnight of the closing date specified. You’ll need to upload your latest CV to your application, and we recommend that you also include a cover letter that explains your motivations for applying, and that demonstrates your suitability for this post. If you have difficulties applying online please contact the Recruitment Team on 01624 686300 or by email at [email protected].
Additional information
Please note a basic police check is required for this post, which the Department will cover the cost of for you. Please note if you have lived for more than 6 months outside of the UK in the last 5 years, you will be required to obtain a Letter of Good Standing from the appropriate authorities in the relevant locations, please read the guidance about how to obtain this letter.
A relocation package and interview expenses are not available for this role.
We support flexible working and equality, diversity and inclusion in our recruitment
The Isle of Man Public Service is committed to creating an inclusive culture that celebrates equality, diversity and inclusion. We understand how a wide range of views and experiences can benefit us as we work together for the Isle of Man. We welcome applications from diverse backgrounds and would encourage you to apply.
The Isle of Man Public Service is an equal opportunities employer which supports and promotes flexible working. We understand its benefits in improving work-life balance and supporting health and wellbeing and, in its different forms; it is widespread throughout the Public Service. We are happy to discuss part-time or flexible working arrangements, including job share partnerships, for our roles (where possible) and if interested you should discuss this with the Hiring Manager.
Find out more about where a career in the Isle of Man Public Service could take you at hr.gov.im/careers
