Receptionist (12-15 hours per week) Stock, England
Primary Care Careers
Full Time
Stock, England
18900 - 21000 GBP ANNUAL Today
Job description
About the Role
Stock Surgery is a small friendly dispensing practice, we are looking for a receptionist who will be able to cover 1-2 sessions in this essential role. The role is to cover for staff absence and sickness, for an average of 12-15 hours per week on average.
The main responsibilities of the role include:
- Greeting and directing all patients;
- Scanning documentation
- Summarising notes
- Making appointments and giving out appointment cards, where required;
- Accepting, issuing and handing out prescriptions, letters, completed forms, specimen bottles, etc.;
- Dealing with requests for information, and managing problems and complaints;
- Advising patients of practice procedures;
- Registering new patients;
- Answering the telephone, promptly.
About the Candidate
We are looking for a receptionist to join our busy practice team and help make a positive impact on our local community. We would welcome applications from organised, adaptable, and friendly individuals, who are keen to help us provide high levels of customer service and have the following attributes:- Excellent communication skills, with a clear and polite telephone manner;
- Ability to work in a polite, confidential and discreet manner, respecting patients at all times;
- Experience of working with the general public, being sensitive and empathic in distressing situations;
- Confidence to work as part of a team and ability to "think on your feet";
- SystmOne knowledge would be an advantage.
- Previous medical or healthcare receptionist experience is desirable.
About Us
Stock Surgery is a small friendly village dispensing practice, we look after 4600 patients
For further information please email [email protected]
Disclosure and Barring Service Check
Please note this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Primary Care Careers
essexprimarycarewww.nhs.uk
Colchester, United Kingdom
Unknown / Non-Applicable
Unknown
Company - Public
