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Reception Team Member Salisbury, England

Lovat Parks Limited

Full Time Salisbury, England 10 GBP HOURLY Today

Job description

Join our Reception team and be part of something special!

Set in the New Forest National Park with winding forest trails and expansive heathland, Green Hill Holiday Village offers dog-friendly holidays and ownership opportunities for families wanting to get back to nature. We are looking for a Reception Team Member to make their welcome as warm as possible.

Pay: £10.00 per hour

Contract: Permanent (Annualised)

Hours: Full time (average of 30 hours per week, which will be 35-45 in peak time and 8-16 when the park is closed)

Live In: Not available with this role

What will you do?

Be the first point of contact for our park welcoming visitors, guests and canine campers
Ensure all front desk welcomes are positive and helpful
Perform front-desk duties, including answer the phones, checking voicemails and emails, processing gas sales and owner recharges, generating quotations and other administrative tasks
Deal with holiday enquiries and process bookings
Serve guests who use our shop/coffee shop that is part of the main reception area, which includes the preparation of some food items
Answer general questions about the local area and the park
Work collaboratively across the whole park

What are we looking for?

We are looking for someone who will act with a ‘can do’, hands on attitude who enjoys administrative work and interacting with customers. This role requires weekend and evening shifts so availability for these is essential.

Excellent IT skills are a must for this role and experience within the caravan/holiday industry would be an advantage.

A little bit about us and what we offer

Born in 2018, Lovat Parks offers homes away from home in locations that showcase British coast and country in all its natural glory. Set in beautiful parts of Cornwall, Norfolk, Suffolk, and the New Forest, our tranquil parks offer not just a fantastic place to stay in the great outdoors but a wonderful place to work. We’re proud to be the UK’s first B Corp certified holiday park, which makes us part of a movement of organisations keen to do good and balance purpose and profit.

Anyone who joins our team is part of a story that’s still being written. We want you to help us shape the future of the industry. In return, we will offer you a supportive, collaborative working environment, training, support, progression, and competitive pay, plus a few other perks such as a day off on your birthday!

Our Commitment to Equality & Diversity

The company is an equal opportunity employer. We are committed to ensuring within the framework of the law that our workplaces are free from unlawful or unfair discrimination because of protected characteristics as defined by the Equality Act 2010.

We aim to ensure that our employees achieve their full potential, and that all employment decisions are taken without reference to irrelevant or discriminatory criteria.

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