Reception Supervisor - Newport Newport
Job description
JOB TITLE – Reception Supervisor
DEPARTMENT – Front Office
RATE OF PAY – £11.29 an hour including excellent benefits!
CONTRACT TYPE – Full Time/40 Hours
OVERVIEW
Are you a talented hospitality expert ready to take on the role of Front of House Supervisor?
WHAT ARE WE LOOKING FOR …
We are looking for a strong character who has a hands-on approach and can deal with the pressures of day-to-day operational issues. Evidence of excellent people management skills is essential as is the ability to organise, inspire and lead a team. Knowledge of ‘Opera’ would be beneficial but not essential.
You will need a passion for this sector of the industry and delivering outstanding service, in an environment where guests have high expectations. Experience in the Rooms Division sector of the hospitality industry is essential, with a preference for those candidates who have worked in a quality driven, high volume environment.
WHAT YOU’LL DO …
Responsible for supporting and implementing department standards and ensuring that they are practiced by the Front of House team throughout your shift. You will focus on providing the ultimate guest service experience for all guests, from the point of arrival through to the time of departure. Ensuring training is conducted to Resort standard and reflects business needs.
WHATS IN IT FOR YOU…
As an employee of The Celtic Collection, you can enjoy a range of incredible perks, from free parking whilst on duty, lifestyle and retail discounts, health and wellbeing support and career development opportunities just to name a few we are sure you won’t be disappointed! Also, as part of your Learning Journey, you will have the opportunity to enroll onto a Celtic Pathways qualification!
WHO ARE WE …
The Celtic Collection is a prestigious portfolio of unique hotels and event venues at the gateway to South Wales developed from the success of the Celtic Manor Resort, a flagship business and leisure destination that has been voted the Best UK Hotel for nine of the last 10 years at the Meetings & Incentive Travel Awards. Host venue of the 2014 NATO Summit and the 2010 Ryder Cup, the Celtic Manor Resort is one of Europe’s finest destinations for luxury escapes, family breaks, special occasions, golfing getaways and business events. The resort offers three championship golf courses, luxury spas, exceptional conference facilities and team-building and family activities including archery, adventure golf, laser clays and treetop ropes courses.
As well as the five-star Resort Hotel, the Collection also includes the historic Manor House, the stylish Coldra Court Hotel, 10 luxury self-catering Hunter Lodges, and the essential convenience of T? Hotel Magor. The 170-bedroom Parkgate Hotel was opened in the city centre of Cardiff in Autumn 2021 in partnership with the Welsh Rugby Union, and a second T? Hotel opened its doors at Milford Waterfront in the Spring of 2022 in partnership with the Port of Milford Haven.
In September 2019, The Celtic Collection launched the new International Convention Centre Wales (ICC Wales) in a joint venture partnership with Welsh Government.
RECRUITMENT INFO
In the event we receive a high number of applications, we reserve the right to close this campaign early
In line with the requirements of the Asylum and Immigration Act of 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process. The Celtic Manor Resort is an equal opportunity employer and would welcome interest from applicants of all ages.
