Reception Manager - Live In

Reception Manager - Live In RH1 4EL

Hand Picked Hotels
Full Time RH1 4EL 0.00 GBP Today
Job description

You make it Hand Picked!

Established by Guy and Julia Hands in 1999, Hand Picked hotels has grown organically and through acquisition to become the 5th largest luxury hotel group in the UK – comprising 21 hotels across the UK and Channel Islands. With welcoming and charming service delivered in truly inspirational settings, our guests are encouraged to relax, kick off their shoes and indulge.

We are currently recruiting for Reception Manager at our Nutfield Priory Hotel & Spa, Nutfield Surrey.

Nutfield Priory Hotel & Spa has a popular Health Club & Spa. It is a 4 Star 60 bedroom Hotel near Redhill Surrey and has a 2AA Rosette fine dining restaurant.

About the role:

Do you know your check in’s from your check outs?

Our reception teams are the first people that our Hand Picked Hotel guests meet when they come to visit, which means they get to make one of the biggest impressions. As the Hotel Reception Manager you will lead by example and inspire your team to deliver a fantastic welcome to each and every guest, every time.

It doesn’t matter if they’re first-time visitors or returning guests, your team will charm them from the initial welcome to the “have a safe journey home” with the impeccable standards of service you encourage them to deliver.

Being a Hotel Reception Manager is a full-time role working 40 hours per week over 5 days to include a mixture of early shifts and late shifts between 7.30am and midnight. This will include weekends on a rota basis – something you will be responsible for. There is the option for live-in staff accommodation with this role, for £63.70 per week including all meals and bills.

About you:

  • Most of all, you’ll have a professional, organised and friendly approach.
  • You’ll have previous experience working within a hotel ideally in a similar role or at a supervisory level - knowledge of Opera is desirable but not essential.
  • You will have experience of training colleagues and will enjoy motivating others to be their best.
  • You’ll be passionate about making our guests feel at home, and will develop a thorough knowledge of our of hotel products and services.
  • You’ll have experience of working in a fast-paced, busy environment.
  • You’ll be excellent at building a rapport with colleagues and guests.
  • You’ll take pride in your appearance and always lead by example as the face of Hand Picked Hotels.

Our Benefits include:

  • A competitive salary package
  • Company pension scheme with a generous employer contribution
  • Life assurance scheme.
  • Employee Assistance Program to support you with whatever life throws at you.
  • Company Sickness Scheme Benefit.
  • 28 days holiday per year including bank holidays, increasing to 33 days including bank holidays with length of service.
  • Forward career progression, with access to our In House and external training programs, including apprenticeships and other recognised hospitality industry courses which are all supported by our learning and development team.
  • £30 staff stays with Hand Picked Hotels per room Bed & Breakfast & 25% discount on all food & drink. Yes, it’s as good as it sounds!
  • Annual loyalty awards (like afternoon teas and overnight stays)
  • Online retail discount platform offering thousands of savings with high street retailers and restaurants as well as a health and well-being platform.
  • Opportunity to make lifelong friendships and be part of team that celebrates Diversity and Inclusion.

Hand Picked Hotels is an Equal Opportunities employer. Candidates must be eligible to live and work in the UK.

Reception Manager - Live In
Hand Picked Hotels

Related Jobs

All Related Listed jobs

Swindon Cockleberry - £10-£11 per hour - Evening Cleaner
McDonald's Limited Swindon, Wiltshire, South West England, England Today

Benefits package includes: Holiday pay, Service Awards, Meal allowance, Employee discounts from top high street and online brands and much more....

Body Piercer
Turtles Head Tattoo Bolton, England 8.93 - 60 GBP HOURLY Today

NVQ Level 2 Beauty Therapy (preferred). Ideally with own client base but not essential, very flexible working hours in a chilled and creative environment

Travel & General Administrator
Concept Systems Ltd Edinburgh, Scotland 27000 - 30000 GBP ANNUAL Today

A proven track record of practical administrative and travel experience in a business environment. The main focus of the role is on travel administration for

Shift Fitter
Aggregate Industries Leicester, England 32874 - 39245 GBP ANNUAL Today

Working on both reactive and planned maintenance as well as operating. This role also involves working on projects, with it being actively encouraged to work on

Kitchen Porter - Westminster
Step Ahead London, England 12.15 GBP HOURLY Today

Helping with putting food orders away correctly. 50% discount in our restaurant and 25% discount in our cafe. Job Position: Kitchen Porter (Full Time Position).