We treat our people like family and our guest like royalty!

We are looking for a Reception Manager who will represent our brand by delivering and exceeding our guest expectations.

What we are looking for:

• Previous experience as a Reception Manager or Supervisor in a hotel would be beneficial but not essential
• Your passion will be to wow our guest with amazing service and efficient check in and out.
• You will be obsessed about brand standards and genuinely care about guest experience and exceeding guest expectations.
• You are a great leader and strive to develop the reception team
• You will have the ability to remain calm during difficult situations or in a very busy environment
• A good working knowledge of Microsoft and knowledge of Reservation Systems (Opera/MARSHA or OnQ).

What do we offer:

Our Reception Manager receive some excellent Company benefits:

• A very competitive salary
• 28 days paid holiday with an extra 5 days, following 5 years’ service
• Discounted hotel room rates across our hotels, for you and friends and family
• Fantastic Training and Development opportunities
• Uniform and Complimentary Dry Cleaning
• Free Meals on shift
• Unrivalled Career Progression prospects
• County Mall VIP discount card
• MERLIN entertainment tickets discount

Apply now to be our new Reception Manager!