Reception and Check-in Newquay, England
Job description
Receptionist Check in:
Newquay TR8 4HS
Are you a charismatic people person looking for a career with a little more life? Join us as an Owner and Guest Experience Advisor, where customer care comes first and creating amazing memories is second nature.
No experience? No worries! As long as you bring the passion and the Parkdean FUN, we’ll provide you with all the tools you need to succeed.
When it comes to golden sands, Newquay Holiday Park is located nearby 11 fantastic beaches. As one of our larger parks and a hub of activity, a career at Newquay Holiday Park would be fast paced, fun and varied.
Facilities on park at Newquay are currently undergoing the largest redevelopment and expansion of any park in the area making 2022 a summer to remember. With exciting new activities from a high rope course to bungee trampolines, 2022 will be the best Summer yet for Newquay Holiday Park.
Be a part of this fantastic opportunity to make amazing memories for the families who stay with us.
As a fun and vibrant place to work Newquay Holiday Park is a job like no other!
We can’t wait to welcome you to our team.
The Role
To prepare welcome packs for arriving guests and ensure a smooth check-in process.
Conducting pre-arrival calls to guests ensuring they have all relevant information.
Providing perfect customer service, helping guests with daily queries and taking ownership of feedback.
To take payments and ensure all money is accounted for and stored in the correct place.
Provide information in regards to the park, entertainment schedule and local attractions.
Conduct courtesy calls and visits to guests to ensure accommodation exceeds expectations.
Parkdean Resorts is committed to Safeguarding and promoting the welfare of Children and Adults at Risk and expects all Team Members to share this commitment. Background checks including DBS (or equivalent) will be carried out.
At Parkdean Resorts we don’t leave unforgettable moments to chance.
We pitch in, we work hard, and we grow, challenging and inspiring each other to make great things happen every, single, day. We’re the people people, Parkdean people - we’re family, creating amazing memories together.
What we live by & what we look for:
Care | we care about our guests, our people and our communities.
Pace | we make great things happen, making the most of every minute.
Difference | we celebrate difference and encourage each other to be ourselves.
Belonging | we’re family, offering a home away from home where people feel safe.
Value | we value all.
87% of our people would recommend Parkdean Resorts as a great place to work.
Parkdean perks:
· 50% discount on holidays for you and 25% off for your friends and family.
· Stand-by breaks available at a discounted rate
· 30% off food & drink
· Clear career pathways, with progression & development
· In house incentives & competitions
· Apprenticeships
Creating amazing memories is in our DNA – is it in yours?
Job Types: Full-time, Part-time, Temporary contract
Salary: £10.70 per hour
Benefits:
Discounted or free food
Employee discount
On-site parking
Schedule:
Monday to Friday
Weekend availability
Job Types: Part-time, Fixed term contract
Contract length: 5 months
Salary: £10.70 per hour
Benefits:
- Discounted or free food
- Employee discount
- Free parking
- On-site parking
- Store discount
Schedule:
- Day shift
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Newquay, TR8 4HS: reliably commute or plan to relocate before starting work (required)
Education:
- GCSE or equivalent (preferred)
Experience:
- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)
Language:
- English (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
