Reception and Administration Assistant Windsor, South East England, England
Job description
Exciting opportunity - We are fast-paced GP practice covering two sites in Windsor and Eton and are looking for reliable, motivated individuals to strengthen our Team.
We are looking for a candidate to work 29.5 hours per week over 5 days. This is a split role so the candidate will be working alongside our Referrals and Reception Teams.
The hours we are hiring for are and are non-negotiable.
Monday 12pm - 6pm Referrals Admin
Tuesday 8.30am – 5.30pm Referrals Admin
Wednesday 1pm - 6pm Reception DMC
Thursday 1pm – 6pm Reception DMC
Friday 1pm – 6pm Reception DMC
The ideal candidate will be someone who shows a keen initiative and is familiar with how GP practices work.
Key responsibilities:
- Manage high volume of incoming calls from patients
- Ensure patient information is accurate and up to date
- Booking of appointments
- Receiving referrals and signposting to the correct team via the electronic referral system
- Systematically manage the practice inbox and allocating communications to the correct clinician
- Provide administrative support to doctors, nurses and other healthcare professionals within the practice
- Process repeat prescriptions and maintain accurate records of medication requests
- Participate in training and development activities to enhance knowledge and skills
- Maintain confidentiality and adhere to data protection regulations at all times
- Other admin duties as required
The post holder will:
- Have strong organisational and administrative skills
- Ability to work under pressure and to tight deadlines
- Have experience working with the general public
- Good IT skills, including knowledge of Microsoft Office and preferably practice management software
- Have a clear polite telephone manner
- Be effective in time management
- Ability to work as part of a team & under own initiative
- Follow policy and procedure
Qualifications:
- GCSEs (or equivalent) in Maths and English
- Previous experience in a similar role is desirable
- Further education in a relevant subject is advantageous
Post holders may be asked to work outside their regular hours to cover any leave as necessary and will be DBS checked.
If you are interested in joining our friendly supportive team, we look forward to hearing from you.
Job Type: Permanent
Salary: £11.00 per hour
Benefits:
- Company pension
Schedule:
- Monday to Friday
Work Location: In person
Application deadline: 12/06/2023
Expected start date: 03/07/2023
