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Ramp Agent, Signature Flight Support, Luton FBO

Ever wanted to work alongside aircraft on a daily basis? Like working outside?

Have you got the experience, expertise and aptitude to provide a 5-star experience to VIP Customers? Would you like to join our fantastic Airside Team?

We have a fantastic opportunity for a Line Service Technician / Ramp Agent to join our safety orientated Airside team at our flagship location in Luton.

Who we are:

We provide VIP services to business and private aircraft customers. They land their aircraft with us and we do everything we can to deliver a truly exceptional service … we don't just aim to please; we aim to exceed all expectations and offer a truly 5-star experience. Our businesses provide specialist on-airport support services, including refuelling and ground handling, to the owners and operators of private, business, military, and commercial aircraft.

We operate from more than 200 individual locations across North America, UK, Mainland Europe, and Asia.

We have a diverse customer base and see the utmost benefits of a diverse workforce; therefore, we are committed to continuing to be an equal opportunities employer.

Your new role:

You will work as part of our Airside Operations team ensuring all services are provided to our customers in a safe and professional manner. You will be responsible for the marshalling, push back and towing of arriving and departing aircraft in accordance with Company and airport safety procedures as well as providing toilet and water services and the loading and off-loading of customer and crew luggage.

You will also operate ground service equipment including aircraft steps, ground power units hot air blowers, de-icing rigs, hangar cleaning machines, snow brush and plough, and all other machinery that you're trained to operate (full training of course provided)!

About you:

Safety will be your number one priority in every task you complete!

You will be self-motivated with strong time management skills, an ability to work accurately under pressure and a calm approach to problem solving, last minute changes and the ability to work accurately under pressure.

Ideally you will have experience working within an Airside team and have experience of towing aircraft however this is not essential as full training will be given.

You will have excellent personal presentation and a full and clean driving licence, to ensure you can drive our airside vehicles! Additional languages would also be an advantage.

What We Offer:

Our people are extremely important to us, so we offer a benefits package designed to motivate and reward you, whilst considering your overall health, wellbeing and that all-important work / life integration.

• Enhanced holiday entitlement
• Defined Contribution Company Pension Scheme, with matched contribution up to 7.5%
• Employee Assistance Program – 24/7 help, guidance and support including access to free face-to-face counselling
• Access to an Employee Perks platform (shopping discounts)
• Free on-site parking (no bus)!
• Full uniform provided
• Full access to LinkedIn Learning and ongoing Training & Development Opportunities
• Global Development Scheme Opportunities
• Mentorship schemes
• Recognition programme - performance, going above and beyond, service
• Employee of the Month, Quarter & Year awards
• Volunteering / Charity Days
• Regular social events
• Enhanced Family Friendly Leave Policies

Interested? Apply here for a fast-track path to the Hiring Manager!