Job description
Introduction
Location: Newbury + Midlands + Glasgow (Hybrid/Homebased Working)
Salary: Excellent basic salary plus bonus and Vodafone benefits
Hours: Full time 37.5 hours per week – Mon to Fri
Optimisation Specialist
Hybrid
At Vodafone UK we believe that through collaboration and connection we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. Our “Office in a Box” home working kit will provide you with everything you need, no matter where you are.
Homebased
At Vodafone UK our homebased working means you’ll work from home almost all the time and come together on certain occasions during the year to be creative, collaborative, and simply connect. Our “Office in a Box” home working kit will provide you with everything you need, no matter where you are.
Networks:
Working within the UK Networks Radio team you will be working with our regional delivery and offshore teams to ensure that new upgrades delivered meet the performance acceptance quality KPIs. You will be responsible for the governance of the radio performance aspects of the process, driving improvements where required, develop tools to support engineers, communicating with internal/external stakeholders and ensure network performance us optimal.
What you’ll do
- Monitor and manage the various steps of the post deployment activity related to performance and mitigate impact on the customer
- Work closely with various engineering teams to scope out critical demand for tools & processes that need improving/developing
- Document and communicate relevant changes to all internal customers with the UK Radio team using different methods e.g. internal comms platforms like WikiRAN & Teams), training sessions, governance meetings
- Define and document associated Optimisation and engineering processes, procedures and standards, including the Performance acceptance processes. Drive cross-area, cross-vendor harmonisation
- Ensure adherence by teams to new processes and report on benefits to the Radio team in a virtuous cycle
- Strong knowledge of radio access technologies (2G,3G,4G, 5G), its deployment, acceptance, performance assessment and optimisation in a multi-vendor environment
- Experience with defining and documenting processes, workflows and optimisation standards.
- Agile/Scrum methodology
- Experience of working cross-functionally and driving collaboration between teams and functions to deliver end goals.
- Highly analytical with excellent communication skills – able to communicate confidently and effectively; able to explain complex concepts in a way that is easy to understand.
Who are you?
- Radio team approve and use new tool developments and processes e.g. a regular survey will be required to measure success
- Demonstrate a collaborative, proactive and solutions-focussed approach; quickly building effective internal/external team relationships to drive the delivery
- Coherent and consistent work output in the form of documented standards, processes and procedures
What we offer
We believe that taking care of our employees is the key to their success. That is why we offer an excellent remuneration and bonus package with up to 28 days holiday entitlement, in addition to bank holidays and paid leave for charity projects. We offer an extensive benefits package that can be tailored to suit you and your family, including employee discounts, retail vouchers, pension plan and share schemes. We take pride in our commitment to supporting you at every stage of your career by providing top of the range learning and development tools, market leading parental leave policies and an innovative Reconnect programme for people who have taken a career break.
Together we can
Vodafone UK are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards.
If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website (https://careers.vodafone.com/uk/applying-to-vodafone/) for guidance.
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