Quality Control Manager United Kingdom
Lloyds Banking Group
Full Time
United Kingdom
48663 - 54070 GBP ANNUAL Today
Job description
End Date
Wednesday 17 May 2023
Salary Range
£48,663 - £54,070Agile Working Options
Job Description
About the role;
- Monitor and support a range of risk management processes and systems and interpret a range of data, managing the efficient and effective production of high quality analysis, anticipating stakeholder needs.
- Helps senior colleagues manage internal client and customer relationships by using client systems and protocols.
- Complete & assess quality control of new accounts & ODD submission pan island, preparing data for control assessment
- Identifies shortcomings in existing processes, systems and procedures, then uses established change management programmes to deliver prescribed outcomes and/or provide support services.
- Investigates questions related to existing programmes, processes and procedures.
- Delivers prescribed outcomes by working within established procedures.
- Plans and coordinates testing and inspection of products and processes, then implements and monitors the effectiveness of corrective actions and/or continuous improvement initiatives.
- Advise managers & colleague how to apply a wide variety of existing procedures and precedents.
- Develops personal capabilities using existing formal and informal training opportunities, while also coaching others as required.
- Review procedures & policies to ensure they remain business effective
- Investigates standard incidents with current regulatory and compliance processes, systems and procedures, taking action to solve immediate compliance issues and providing advice to more senior colleagues on more complex problems.
- Keeps track of risk parameters and identifies and reports any major deviation to more senior colleagues while working within established risk management systems.
- Navigates a wide variety of existing processes, procedures and precedents to interpret data and identify possible answers.
The ideal candidate will demonstrate the following qualities;
- Work under pressure and apply logical thinking to problem solving
- Build & maintain internal / external relationships
- Communicate with individuals at all levels
- Take responsibility for queries / issues through to resolution
- Manage expectations of all internal and external customers
- Prioritise workloads
- Work to strict deadlines
You will be expected to have the following skills;
- Procedural/Product/Specialist Knowledge - strong technical knowledge of AML
- Organisational Perfection – Know how to get things done and gain commitment
- Attention to Detail – Be able to complete quality checks to a high standard and mitigate any risks
- Ideally with Commercial Banking experience or knowledge of Fiduciary business
The Islands business is the fastest growing business in LBG so it’s a really great time to join and make a real difference. And with an employee benefits package you can tailor to suit your lifestyle, a role in Lloyds Bank International brings many exciting rewards...
For starters, we'll give you a competitive starting package which comes with an annual bonus opportunity.
As well as giving you the following benefits:
- Various share schemes
- A generous pension contribution starting at 9% (rising to 15%) which comes with life cover of up to 8x salary.
- Further discounts available on the weekly food shop, travel and electronics/mobile through our PerksAtWork scheme.
- Private medical cover through Bupa Global.
You’ll receive a Flex cash pot of 4%, which you can take as cash or spend on a wide range of options such as:
- Buying extra or selling holidays.
- Extending the private medical cover you'll receive to family members.
- A Flex Card providing up to 15% discount with over 70 well known retailers.
- Tax/NI efficient electric vehicle (or bike) purchasing schemes paid through your monthly pay - we support sustainability!
We also have a number of free health and well-being offerings as well as generous parental / adoption leave policies. So, you can be sure we're investing in your future.
We're really passionate about diversity and equal opportunity with industry recognition across gender, ethnicity, disability, LGBTQ+ and families.
And just let us know if you need any reasonable adjustments made to our recruitment processes, and we'll try to accommodate them.
So, if you enjoy helping people, and a new full-time role with us appeals, then get in touch and apply today, we'd love to hear from you!
At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.
We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.
We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.
