Quality & Compliance Officer Southend-on-Sea, England
Job description
Description
To work closely with the management team to provide business support in all areas of Quality and Compliance. Manage the document and change management process for the division.
Be a nominated company representative where required for external audits to ensure Business Quality & Compliance systems are maintained and drive Business Compliance and Quality assurance within the Company.
Key Responsibilities
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Specific Responsibilities and Objectives*
- Manage the effective operation of the Document Management Systems (Manual, Company Policies, Procedures, Operating Instructions, Emergency Plans and Forms), including revision, amendment, approval and controlled circulation, ensuring they all remain current and comply with legislation, regulatory and Client requirements and to promote ongoing company practices.
- Maintain and develop documented Management Systems to ensure compliance whilst actively promoting ongoing improvements to Company practices.
- Co-ordinate and control internal documentation from draft to issue ensuring the latest versions are available to staff.
- Development of the Internal Audit Programme annually.
- Ensure internal / external audits are conducted in accordance with the Internal Audit Programme and introduce ongoing improvements to Company practices as a part of and as a result in internal audits. Report findings as required to drive departmental, business and individual improvements.
- To act as the Internal Auditor for the Company in accordance with Company requirements.
- Produce reports for Board Meetings in line with agenda requirements.
- Monitor, manage and report to the Management on audit non-conformances, observations, recommendation in order to continuously improve & maintain.
- Conduct Systems Awareness training as required to new and existing employees.
- Train and develop departmental personnel in all aspects of Document Management systems and compliance with.
- Carry out any additional duties agreed with your Line Manager.
- Provide cover and support for the Aviation Head of Safety & Compliance when required to do so.
- Comply with all Company policies and relevant procedures.
Your manager may ask you to take on additional work outside of this or perhaps additional responsibilities, this will be discussed with you first. We work with integrity and want you to master the role, embrace our way of agile and flexible working and work together to develop your skills and experiences with us.
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Skills Knowledge and Expertise*
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Key Attributes, Qualifications and Experience*
Attributes
Core:
- Leadership
- Management skills
- Ability to work individually or as part of a team
- Self-motivated
- Good Communicator
- Flexibility
- Excellent organisational skills
- Problem solving
- High levels of accuracy
Desirable:
- Experience within aviation environment
- Process writing
Qualifications
- Lead ISO 9001 Auditor
Experience
Core:
- Management of Company Document Management Systems
- Production of Manuals, Procedure and other relevant documentation
- Production and implementation of Audit Programmes
- Auditing Integrated Management Systems
- Production and analysis of Management Reports
- Maintenance of company certifications
- Liaison with clients and external bodies
Desirable:
- Knowledge and experience of Health and Safety and Environment standards
*Key Performance Indicators
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The following are to be monitored via the appraisal process and internal meetings:
- Audits completed in line with programme.
- Document Management system maintained and kept up to date.
- Compliance maintained with regulatory requirements.
Benefits
Cycle to Work Scheme
Our health and wellbeing policy is a key priority for us and encouraging employees to get out and about on their bike is a great way to promote fitness and the associated mental health benefits.
Apprenticeships
Lifelong learning through the investment in work related skills and qualifications of our employees is a priority for us, apprenticeships are a fundamental part of this offering and one which we encourage our employees to engage with at all levels.
Employee Assistance Programme
Our Employee Assistance Programme is there to confidentially support and provide advice and guidance to our employees with all health and legal related issues.
Employee Forums
We have established People Forums in each business area to allow us to understand perspectives of the team and to work together to identify opportunities to improve employee engagement and development.
Life Assurance
We offer all our employees minimum life assurance cover of 2 x annual salary.
Free Parking
Sustainable Travel Options
About Esken Ltd
We are focused on delivering growth in Aviation and Renewable Energy
Our expertise in the aviation and energy sectors span the highest levels of leadership and has been gained across core strategic, operational, and financial roles.
London Southend Airport attracts partners and passengers to destinations throughout Europe with a simple, common goal. We provide experiences that are ‘quick, easy and happy’. Star Handling provides baggage handling, check-in and logistics solutions for airports and airline partners.
And, in Esken Renewables we have a transformational and maturing business which supplies fuel to biomass plants across the UK so that they can, in turn, create renewable energy. We do this via specialist procurement, transport, operations, quality and plant management teams.
Job Type: Permanent
Salary: £35,000.00 per year
