Quality Administrator Liverpool, England
Job description
To provide administrative support for the Quality Management System (Q-Pulse or equivalent) within RLP To effectively facilitate manage customer complaints and to liaise with the RLP Quality Manager and Assistant Director as required. To be responsible for the administrative duties pertinent to Q-Pulse/JAC and to assist in the upkeep of the Quality Management Systems. To organise & administer training programs to staff on Q-Pulse related subjects. To assist the Quality Team with the collation of statistical/capacity data and to assist in the production of a reports which are reportable to the Quality & Assurance Group meetings.
To facilitate the processing of customer orders & co-ordination of delivery schedules for products manufactured at site. To be responsible for administering RLP Quality Assurance meetings which includes: Arranging dates and venues for meetings Preparing agendas Ensuring all papers are obtained, collated and circulated Taking and transcribing minutes Ensuring all actions relevant to the appropriate meetings are followed up Liaise with all levels of staff to ensure papers are received within a required timeframe To help facilitate all Freedom of Information requests To support the Quality Team with the production of Quality Management policies and procedures. To deliver full documentation management associated with RLP. To administer all queries in a confidential and competent manner To communicate effectively with all members of the Quality Team within RLP inclusive of all 3rd party service providers.
To be a part of the team within Royal Liverpool Pharmaceuticals (RLP)This job description describes the main responsibilities of the post and is not intended to be exhaustive. It may be subject to change as the service develops and to meet the needs of the organisation.
