Quality Administrator London, England
Job description
Founded in 1894, City, University of London is a global university committed to academic excellence with a focus on business and the professions and an enviable central London location.
City attracts around 20,000 students (over 40% at postgraduate level), from more than 150 countries and staff from over 75 countries.
In the last decade City has almost tripled the proportion of its total academic staff producing world-leading or internationally excellent research. During this period City has made significant investments in its academic staff, its estate and its infrastructure and continues to work towards realising its vision of being a leading global university.
Background
The School of Science & Technology provide a wide range of both undergraduate and postgraduate programmes across a broad spectrum of subjects covering Engineering, Mathematics, and Computer Science. The School is home to around 3,500 students studying full time, part time and in modular modes.
The School’s Academic Services team provides administrative support and advice to academic and administrative staff within the School; it also encompasses day-to-day support for the School’s degree programmes. The team is involved in the admissions and recruitment, programme approval process, managing student appeals and complaints, providing expert assessment advice, managing timetabling and examinations issues and is also responsible for data and management information.
Responsibilities
The Quality Administrator works closely with the School Quality Officer (to whom they report) and the Quality & Student Experience Manager and School Head of Academic Services (with whom this role has a close reporting relationship with) and with other senior School staff, as well as with central Student and Academic Services. The role covers all educational provision delivered by the School that leads to an academic award/credit of the University (taught, research and partnership provision). The Quality Administrator has a crucial role in providing and supporting Quality activity within the School: liaising and advising senior colleagues and developing knowledge and expertise on all matters related to Quality.
The main objective of the role is to provide administrative support to implement the quality procedures within the School, including committee servicing, gathering data on behalf of Board of Studies, and supporting the Quality Officer with the day-to-day administration of the quality processes.
Person Specification
The successful candidate will have experience of working to tight deadlines and managing a busy workload independently, working in a busy customer focused office environment, multi-tasking, and dealing with people from a wide range of backgrounds. They will have excellent interpersonal and communication skills; numeracy; and be proficient in the use of IT systems.
You will have a good understanding of the role that quality, standards, and enhancement work plays in supporting the achievement of academic excellence and the provision of a high-quality student experience, as well as an ability to work flexibly and within defined timeframes and deadlines.
Additional Information
City offers a sector-leading salary, pension scheme and benefits including a comprehensive package of staff training and development.
Closing date: 3rd September 2023 at 11:59 pm.
For an informal discussion please contact Darren Munn via [email protected]
To apply and for more information about the post please use the links below.
Subject to agreement, relevant Professional Services roles may be undertaken in a hybrid way. This involves a combination of working on campus and at home each week.
Where hybrid working can be accommodated, specific arrangements will be agreed with the successful candidate before their start date. Regardless of where colleagues are working, City, University of London’s premises will be their primary and contractual place of work.
City, University of London is committed to promoting equality, diversity and inclusion in all its activities, processes, and culture for our whole community, including staff, students and visitors.
We welcome applications regardless of age, caring responsibilities, disability, gender identity, gender reassignment, marital status, nationality, pregnancy, race and ethnic origin, religion and belief, sex, sexual orientation and socio-economic background. City operates a guaranteed interview scheme for disabled applicants.
The University of business, practice and the professions
