QA Test Analyst Newbury, England
Job description
Location: Newbury (Blended)
Salary: Competitive + Vodafone Benefits
Hours: Full time (37.5 hours per week – Mon to Fri)
Vodafone UK’s blended working approach means you’ll come to your contracted hub location office as and when needed to get things done for your role and for tasks that require it, otherwise you will be able to work from home. Our ‘Office in a Box’ home-working kit will be available for all who need it during your onboarding journey.
Vodafone UK Business are revolutionising how customers use technology and connectivity, ensuring they are ready for today and the digital innovation of tomorrow.
We have an exciting opportunity for a experienced QA Test Analyst to join our Product & Transformation team in UK Business. In this role you will be responsible for making sure our products are simple and easy for our customesr to use by rigorously testing the end-to-end operational experience prior to product launches.
This role has also to over see the overall test management practice and alignment with Vodafone processes. To drive and manage the test and acceptance at release and/or project level covering operational readiness, field user trialists and user acceptance where ever is required.
Provide assurance of Governance across all required test phases and adherence to acceptance protocol to guarantee solution quality, operational readiness within agreed KPIs and ultimately contribute to deliver customer satisfaction. The Test Analyst role will need to make sure that all the testing stream activities are in place and the different teams are working as expected to guarantee a successful delivery.
As a Test Analyst you also have management and control of all defects across our products and releases. You will be expected to maintain absolute integrity of the defects in Azure DevOps and ensuring a full audit trail for any changes made to defect status outside of the published defect process.
What will you be doing?
Co-ordinating across multiple test & project teams to successfully launch increments across squads- Planning, coordination and alignment with business and operation streams at project level for the definition and management of test and acceptance exit criteria
- Take full, overall accountability for the defect management cycle for your products and releases in test or service management, obtaining input and approval from the relevant stakeholders
- You will take ownership and management of the Defect Process, ensuring all defects are triaged and entered correctly and controlled / managed as effectively as possible through their lifecycle
Who are we looking for?
Demonstrable and recent track record of delivering end-to-end QA and test artifacts that span multi-disciplinary areas, preferably in a large telecommunications or IT environment. All within an AGILE environment- Experienced in understanding business processes. Writing test cases & test plans. Experienced in creating test schedules.
- Ability to understand a wide range of disciplines in enough detail to communicate effectively with experts in those areas, for example: sales, order management, provisioning and assurance processes, billing and operations
- Self-starter, with the ability to show initiative and work with minimal supervision. Ability to manage in dynamic, multi-cultural, high uncertainity environments
Will ideally have:
ISEB / ISTQB
Agile and Test Lead / Defect Management experience
5 years proven experience of test/defect management experience across large and complex programmes
Knowledge of service management discipline (ITIL)
Experience of co-ordinating teams of IT and business specialists and working with 3rd party IT service providers
Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. So, if you’re excited about this role but your past experience doesn’t align exactly with every part of the job description, we would encourage you to apply as you may be just the right candidate for this role or another role, and our recruitment team can help see how your skills fit in.
What’s in it for you?
An excellent remuneration and bonus package with 28 days holiday entitlement, in addition to bank holidays and paid leave for charity projects. We offer an extensive benefits package that can be tailored to suit you and your family, including employee discounts, retail vouchers, pension plan and share schemes. We’re also proud to provide a Reconnect programme with flexibility to support individuals returning to work after a career break and our market-leading parental leave policies. We’re committed to supporting you throughout every step of your career at Vodafone.
Together we can
Vodafone UK are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards.
If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website (careers.vodafone.co.uk) under Career Support, for guidance.
Posting end date: 24th March 2023
