qa manager

qa manager London, England

Shawbrook Bank
Full Time London, England 10.56 - 12.04 GBP Today
Job description

Enterprise Group Risk

London, England, GB

Posted on July 21, 2023


The Opportunity

Shawbrook is a specialist bank driven by a purpose to power up ingenuity to create opportunity, every single day.

We offer a diverse range of savings and loan products. From personal and business savings accounts and loans for wedding and new cars, to complex financial credit facilities for businesses requiring significant investment and mortgages for landlords with multiple properties – no two customers are ever the same.

We give our customers the best-of-both worlds; uniquely combining strong digital capabilities with human expertise and ingenuity to deliver the best outcomes. We rise to the challenge of a complex case or unconventional circumstances, and we love to make things happen. By being creative, practical, and personal, we know we can always find the right solution for our customers.

If you’re willing to roll up your sleeves, contribute new ideas and believe anything is possible, you’re our kind of person

Work with us because you:

  • Want to be part of a bank built for the dynamics of the modern world
  • Relish a challenge and enjoy a fast-paced, innovative, and hardworking culture
  • Enjoy finding new and better ways to solve complexity and make things happen
  • Want to belong to a diverse culture that stands shoulder to shoulder with minority and underrepresented groups
  • Care about society and the environment and want to be part of a business that cares too
  • Want to continue to grow professionally and be the best version of yourself

The Role & Responsibilities

  • Implement the Financial Crime Oversight Framework, to support embedding of the Financial Crime policies and standards.
  • Execute a scheduled programme of regular sample checks and controls testing, ‘deep dives’ as well as more broadly-based thematic reviews, to test consistency and compliance with the FC policies and standards.
  • Prepare written reports on reviews undertaken and report findings and recommendations to the Franchise Risk Committees – agree required remediation actions and follow-up on progress to ensure items are closed. Maintain an accessible and transparent audit trail of activities and reviews.
  • Provide advice and guidance on activities and controls requiring improvement .
  • Support the Self-Assessment review and reporting process.
  • Input to the development, review and maintenance of the Financial Crime Framework and the FC Oversight Programme.
  • Monitor outputs from Financial Crime reports to inform on trends and areas for assurance checking.

The Person

  • Risk or audit qualification preferable.
  • Financial Crime certification preferable (e.g. ICA or ACAMS)
  • University degree preferred.
  • Background in QA / QC processes regarding all areas of Risk including Credit, Conduct and Compliance, Operational and Financial Crime.
  • Audit, assurance, risk consultancy or training background an advantage
  • At least 3 years’ experience in Operational Financial Crime preferred.
  • Experience of Credit Underwriting advantageous
  • Sound understanding of Risk Management principles, frameworks, tools and techniques including:
  • Financial Crime knowledge, in particular CDD/EDD and transaction monitoring and/or payment screening.
  • Sound knowledge of quality assurance processes and gap analysis.
  • Ability to translate findings into constructive solutions
  • Ability to produce meaningful, concise reports at committee level.
  • Excellent customer service, presentation and negotiation skills with both internal and external parties.
  • High level of Computer proficiency (good knowledge of MS Office suite – Excel, Word, Power-Point, with relevant analytical software)
  • Good understanding of risk and risk-related concepts
  • High level of numeracy and analytical skills
  • Be familiar with key risk indicators, linking these to risks and controls
  • Adaptable & flexible
  • Excellent verbal and written communication skills
  • Ability to work as part of a team
  • Good planning and organisational skills
  • Enthusiastic “can do” attitude
  • Able to work under pressure and to tight deadlines
  • Accuracy & Attention to detail
  • Professional and well presented
  • Establishes effective working relationships at all levels

Reward

Your Wellbeing - We take your health and well-being very seriously by providing a range of benefits to give you and your family peace of mind. These include:

  • Market leading family friendly policies such as access to our Maternity, Adoption and Paternity policies from Day 1 of your employment
  • Free access to Headspace, a mindfulness & meditation digital health app
  • Free access to Peppy digital health app that offers personalised support through fertility treatment becoming a parent or menopause
  • EAP (Employee Assistance Programme) - Offering you support on a wide range of subjects including financial concerns, mental wellbeing and more general queries around family, work, housing, and health
  • Cycle to work scheme
  • Discounts on gym membership
  • Contributory pension scheme & death in service

Your Lifestyle - It’s important you strike the right balance between your work and personal life. We provide benefits to support you when at work and when you’re enjoying your leisure time.

  • Minimum of 27 days holiday per year
  • Option to buy or sell holiday days through our flexi-holiday scheme
  • Discounts on gym membership nationwide
  • Access to discounts on a range of high street and online brands
  • Community support and charitable giving

Your Contribution - We’re focused on rewarding those that go the extra mile in helping us achieve our goals.

  • Participation in our annual discretionary bonus scheme designed to reward your contribution to our success
  • Proudly Shawbrook recognition scheme focused on recognising our role models and thanking our colleagues for a job well done

qa manager
Shawbrook Bank

www.shawbrook.co.uk
Brentwood, United Kingdom
Marcelino Castrillo
$500 million to $1 billion (USD)
1001 to 5000 Employees
Company - Private
Banking & Lending
Finance
2011
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