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• This is a full-time role, however flexibility in this will be considered
• We know that having a work-life balance is important, so we offer our colleagues as much flexibility as possible in line with the needs of their role
• The base location for this role is Greggs Pettigrews, Lee Forbes Way, Pinnaclehill Industrial Estate, Kelso, TD5 8DW

As a Quality Assurance Technician, you’ll:

• Ensure food safety and quality standards are maintained across the site

• Support managers and operators in their responsibility to Food Safety and Quality

• Evaluate process controls during production to ensure they comply with agreed specifications and procedures

• Complete quality checks in line with product specifications, QAS and organoleptic requirements

• Complete and update the site microbiological, chemical and allergen sampling schedules to ensure safety of products

• Own the management of non-conforming products, QA Holds and product releases

• Organise and completion of raw material intake checks against group specifications

• Complete annual CCP validation checks of all Critical Control Points on site

• Carry out and update audits e.g., BRC Internal audits, Glass & Plastic, CCP, GMP inspections and product & process reviews.

• Monitor equipment performance and control through internal calibration of scales and thermometers to ensure compliance

• Assist with customer & supplier complaint investigations

• Amend factory process control documentation where applicable

• Be a key member of the site team supporting food safety inititatives, and supporting with BRC and site audits.

We are looking for individuals who are driven, and can demonstrate:

• HACCP Level 2 or 3 and Food Safety Level 3 or 4 qualifications
• A good understanding or experience of food manufacturing environments
• A good understanding of BRC Global standard requirements and experience participating in internal and third party audits.
• Experience in investigations and internal audits with strong attention to detail
• A result focused approach with excellent communication skills and the ability to influence others.
• Have experience of, and the ability to multi-task and work with multiple priorities calmly and at pace.
• Have good IT skills including Microsoft 365, SharePoint, Word, Excel, Outlook, PowerPoint, and Teams
• Are supportive of an inclusive culture – recognising and valuing that difference is good.
• Want to develop and are ready to work alongside some great people and have lots of fun on your Greggs journey

Here at Greggs, we love what we do, and we have fun! What makes Greggs so special is our culture – the way we are, the way we behave and the way we support each other. We're hard-working, but above all else we're family; and it doesn't matter who you are, where you're from or what your favourite bake is, we’d love you to join us! We want everyone to feel welcome at Greggs and our colleagues to be able to be themselves at work, whatever their background, preferences, or views.

We have a fantastic opportunity to join the Technical team at Greggs Pettigrews as a Quality Assurance Technician.

We can offer you:

• Competitive pay
• 21 days (4.2 weeks) annual leave, pro-rated, increasing with service, plus bank holidays.
• Colleague discount, up to 50% off our own-produced products
• Paid breaks
• Free hot drinks while on a shift break
• Profit share: We want everyone to share in the success of the business, so we distribute 10% of our profits to all our employees who have at least 6-month service, or more, each year
• Share save schemes that let you buy discounted Greggs shares, by saving a set amount of money over a fixed time, to have an even bigger share of our profits
• Career progression and learning and development
• Employee Assistance Programme; A free, confidential helpline, offering advice and support with financial, relationship, work-related and wellbeing issues, 24 hours a day, 365 days a year. Including a mobile app providing a range of wellness content on physical, mental, social, and financial wellbeing
• Perks and savings, such as digital gift card discounts, online cashback, in-store and online coupons and lifestyle offers
• A company who cares about our communities; the environment and being a better business! Click here to read about The Greggs Pledge
• Colleague Networks – internal groups where colleagues and their allies can share their own experiences, offer feedback on the way we do things at Greggs, and provide support to one another