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Join us on our journey as we aim to be the UK’s leader in sustainable delivery, whilst ensuring our customers continue to receive a world class service.

You will be in a busy and fast paced business that can offer you great benefits and plenty of opportunities to progress your career

Working in a safe, supportive and friendly environment, you are trusted to do your job well and meet the high standards expected from the team, enjoying working as part of a team and putting smiles on each and every one of our customers' faces.

DPD are passionate about creating an environment that is open, ethical, inclusive and socially responsible.

When joining DPD you are not just starting an apprenticeship, you are vital to our journey to be the most customer centric, inclusive, sustainable and leading parcel delivery provider within the UK who embraces and drives change, placing our people and our customers at the heart of what we do.

As a warehouse operative apprentice you are vital to safe and efficient movement of our parcels, a vital cog in ensuring that DPD provides a service that genuinely makes a difference to our customers.

We understand the needs of our employees so we offer stability through permanent contracts and guaranteed hours. You can plan ahead whilst also building a career with us.

Along with job security, the tools to do the job and a competitive apprenticeship salary, you’ll receive fantastic benefits starting on day one, including never working on your birthday ever again!!!

DPD is a Valuable 500 company and a Disability Confident Employer

Purpose of Position

Our Associate Director of Network Change Management, Security & Quality is looking for an Apprentice to join the Amazon Fulfillment Team.

Key Tasks/Areas of responsibility

• Responsible for ensuring the following week's Amazon plan is updated. Taking into consideration FC closures, Adhocs Slots to clear backlog and the usual fixed slots agreed with Amazon
• Getting involved with the Amazon slot planning and updating the shared document between NOps, Linehaul and Planners.
• Monitoring the Linehaul vendor and updating the linehaul score card and challenging linehaul to any missed slots or failing to report any defects on trailers/ units.
• Working with Linehaul daily to manage any issues related to driver availability and communicating to Amazon of the expected issues.
• Ensuring the Amazon Inbound Operation does not go over the agreed trailer limit of 300 trailers and plan contingencies.
• Monitoring the missed scans and claims for the Amazon parcels and addressing this to the Hub Management.
• Trailer fill.
• Communicating with the hub management and addressing any concerns that may cause issues with their operation i.e. backlog of trailers (Yard Space) or drop in volume (PPMH)
• Trailer compliance Checks.
• Challenging security when we have issues with trailers at our storage parks i.e. trailers departing into Amazon FC with the padlock still on.
• Managing the Amazon Universe and supporting the team in compliance checks
• Supporting in clearing the pending investigation queries and Action Pot.
• Understanding the importance of Manifest and Booking compliance.
• Understanding the rules and regulations of how LL and PL trailers should be loaded.
• Participating in the weekly Amazon calls to address any major concerns relating to DPD Amazon Inbound operation.
• Addressing any sudden issues to Amazon Roc

What we’re looking for;

• Familiar with Google Workspace (GMail/GSheet) or Microsoft Office package (Word and Excel primarily)
• Independently motivated, with the ability to take on tasks and duties without immediate direction
• Excellent communication skills and the ability to communicate effectively at all levels
• High attention to detail to produce accurate and quality work
• An individual who has the ability to welcome and adapt to change, within a forward thinking business.
• Demonstrate the core DPD DNA values of Passion, Respect, Honesty, Flexibility, Hard Work and Accountability

Minimum Qualifications and Experience

• Candidates must have achieved GCSE/Level 2 in Maths and English or be willing to complete this during the apprenticeship.
• Apprentices must have achieved a pass at GCSE/Level 2 in Maths and English before they can complete their final exams.
• Providers for the chosen qualification may also set their own eligibility criteria that candidates must meet.

Special Conditions

Rates of Pay: Apprentices at DPD are paid above the national standard apprenticeship pay and you will also have;

Study leave

• Opportunity to work in a clean, health and safety conscious environment
• Funded Training to develop your skills
• The opportunity to progress your career within the business
• Further training to develop wider skills
• Access to MyBenefits and DPD rewards programme

Key Measures of Performance

• Compliance to training and qualification schedule
• Productivity
• Attendance record
• Training reports
• Assigned mentor report

You can apply for this role by uploading your CV however if you do not have a CV please write a covering letter that outlines your reasons for applying and your interest in the qualification on offer.

About our benefits:

We recognise that our people are at the heart of our business, without them we wouldn’t be able to deliver our award-winning service to millions of customers across the country each day. It’s important to us that we demonstrate our recognition of you in providing you with more than just a salary and job stability. To name but a few…

• Holiday trading

• Enhanced maternity package

• Free life assurance of 4 x salary on joining the pension scheme

• Free onsite car parking for all employees

• Health Kiosks visiting every location

• Discounted shopping from 100’s of retailers including up to 5% off supermarket shopping

• Milestone Days off to celebrate with your family and friends

• Free eye tests and support with the cost of glasses

Joining DPD can lead to not just a stable job but also a career. DPD prides itself on recognising and developing talent alongside a desire to promote from within. As a continually growing and evolving organisation, we are proud to offer a great number of development and promotion opportunities.

If you identify with our aims and values and can help us deliver our customers' promises, then this is the job for you! Apply today.