purchasing agent Weston-super-Mare, England
Job description
Purchasing Administrator – Full time
We are…
The Mobility Furniture Company is a national company with its Head Office in Weston-Super-Mare in the South-West of England. Our reputation means everything to us, and we do everything we can to make sure that our customers are delighted with any chair, settee or bed they buy from us. That’s why we have a comprehensive Customer Charter and Employee Values. This means that before a customer takes the first step towards buying one of our products, they can understand what to expect from our high level of service, and our employees understand what is expected of them to facilitate this.
We are looking for…
A Purchasing Administrator to join our small purchasing team, which consists of our Purchasing Team Leader and Purchasing Assistant. You will contribute towards the delivery of the day-to-day functions of the department. You will have excellent attention to detail, alongside strong organisational and communication skills and enjoy working as part of a team.
If this sounds like you, we have an exciting opportunity to join our purchasing team that might be just what you are looking for!
We are looking for a candidate who is competent in using word and excel to a good standard and will be confident using our in-house computer system. Tasks will include reviewing customer data to ensure a high level of accuracy, raising accurate purchase orders, answering incoming calls and taking ownership of associated administrative processes.
The successful candidate will be a team player, have a friendly approach with a calm and confident telephone manner, and able to manage their time well. A proactive and positive attitude are essential.
Main Duties and Responsibilities:
· Checking customer and order information in the company database and updating any errors found.
· Creating purchase orders and order acknowledgements letters upon receipt of contracts, ensuring letters are accurate and professional at all times.
· Using and maintaining information accurately in excel documents to complete departmental processes.
· Liaising with suppliers both verbally and in writing
· Communicating with customers, both in writing and over the phone, ensuring that queries and questions are clearly discussed and resolved as quickly as possible to proceed orders.
· Troubleshooting delays and errors by the suppliers and coordinating the information to the customer and the other departments within operations as needed
· Fulfil daily reception functions such as monitoring and dealing with the reception inbox, daily order acknowledgement letters, incoming and outgoing post and parcels.
· Collating and filing of paperwork daily.
· Liaising with other departments within operations to help resolve customer issues.
· Handling calls from clients who wish to discuss their orders and potential changes.
· Ensuring compliance with the Data Protection Laws.
· Provide cover for reception as requested.
· Process orders received for linen products and accessories, in line with the company procedures.
· Performing such reasonable duties as requested from time to time by your line manager.
Person Specification
- Excellent organisational skills
- Experience in a role involving communicating with customers and/or business to business communication
- Proficient in Microsoft Word and Excel
- Experience in delivering excellent customer service
- Ability to input and review information accurately and efficiently, ensuring complete accuracy
- Excellent attention to detail
- Experience within a procurement team
- Excellent written and verbal communication skills – including a good telephone manner
- Active listening skills
- Team player
- Ability to prioritise tasks
- Positive attitude
- Eligible to work in the UK
Why work for us…
The successful candidate will receive training on our internal process and our products and services as part of a structured induction.
20 days holiday plus 8 Bank Holidays, rising by one day per year up to 25 days holiday plus 8 Bank Holidays
Salary Sacrifice Company Pension Scheme, with life assurance.
The working hours for this role are 9.00am – 5.00pm Monday to Friday, with an hour lunch break.
Salary is £19,000 per annum, plus a non-contractual monthly bonus is available after probation with earning potential of £21,000+ per annum.
After successful completion of their probationary period the successful candidate will be eligible to receive the Bupa Cash Plan benefit.
The closing date for applications is 13th August 2023.
Early applications are encouraged for all vacancies. The Mobility Furniture Company reserves the right to interview and appoint prior to the closing date, should we be able to appoint an appropriate candidate.
Job Type: Full-time
Salary: £19,000.00-£21,000.00 per year
Benefits:
- Life insurance
Schedule:
- Monday to Friday
- No weekends
Supplemental pay types:
- Bonus scheme
Ability to commute/relocate:
- Weston-Super-Mare: reliably commute or plan to relocate before starting work (required)
Experience:
- Administrative: 1 year (preferred)
Work Location: In person
Application deadline: 13/08/2023
Reference ID: LA0723
