purchasing agent Plymouth, England
Job description
Are you looking for a role that could balance with your life? Do you enjoy providing excellent Customer service? Do you communicate well on the telephone? We'd love to hear from you!
We are a small and friendly team of Inbound Call Centre Agents based at our light and airy building on North Hill, Plymouth; we're a short walk from both the City Centre and Train Station.
We are looking for both new and experienced customer service focused Call Handling agents to support our wide range of clients, working part time (16 to 20 hours), primarily Saturday and Sunday on a permanent contract.
Key Responsibilities:
- Processing order and information pack requests
- Capturing enquiries
- Providing basic service, product and technical advice
- Offering excellent customer service
Whilst experience within call centre or receptionist roles is advantageous, this isn't essential as full training will be provided. We're always happy to look a applicants from retail, hospitality and care backgrounds as this provides the customer service and empathy skills we're looking for.
Person Specification:
- Excellent telephone manner
- Computer literate
- Ability to work on your own initiative
- Confident individual with customer service experience
- Excellent communication and problem-solving skills
Shifts will be around 5.5 hours long, either supporting AM or PM on both Saturday and Sunday plus optional weekday shifts, likely to be on a Monday and a Friday. An example pattern is as follows (these working hours are negotiable, but the role does require Saturday and Sunday working):
- Friday - 0800 - 1330 (30 minute unpaid break)
- Saturday - 0930 - 1500 (30 minute unpaid break)
- Sunday - 1430 - 2000 (30 minute unpaid break)
- Monday - 0830 - 1400 (30 minute unpaid break)
Please click 'apply now' and you will be asked to send across your CV and covering letter, if you choose, to our HR Team. We look forward to hearing from you!
Job Types: Part-time, Permanent
Part-time hours: 20 per week
Salary: £10.90 per hour
Benefits:
- Casual dress
Schedule:
- Every weekend
- Monday to Friday
COVID-19 considerations:
Masks are voluntary on site. Hand sanitising or cleaning to be completed upon arrival to the building
Ability to commute/relocate:
- Plymouth, PL4 8HB: reliably commute or plan to relocate before starting work (required)
Work Location: In person
Reference ID: PT0723
Expected start date: 01/08/2023
