purchasing agent Sidcup, England
Job description
Our Client, a leading car manufacturer are currently looking for a Call Centre Agent to join the business based out of their Sidcup Dealership.
As a Call Centre Agent you will take inbound calls, emails and live chats from potential customers who are looking to buy a car. Your main responsibilities will be giving advice on our client’s current range cars, talking them through current offers and checking if a new, used or financed car would suit them best. With the main aim to get them booked in to see a Car Sales Executive at one of our clients 11 dealerships.
This role would be ideal for anyone with an interest in the Automotive industry, or an experienced Sales/Customer Service Advisor looking to increase their OTE.
About the Call Centre Agent role
- Talk and listen to inbound customer calls to fully understand their requirements, current needs and wants
- Work with the Sales Executives to ensure the database is up to date and ensuring that the customer’s information is recorded and updated
- Guarantee all appointments are scheduled clearly in the Sales Executives diary
- Give them all relevant information around our client’s current vehicles, offers and encourage the customer to experience the product
- Demonstrate the most suitable options to the customer, encouraging them to experience the product
About you
- Excellent levels of customer service and communication
- Computer literate
- Have experience in sales ideally over the phone (ideal)
- Work efficiently under pressure and to set targets
- Be polite, friendly and persuasive
About the company
- Fantastic career progression
- Market leading benefits including healthcare, pension, childcare and company lease scheme
- Great training and development
- Fun, friendly working environment
About our client
Our client is a leading car automotive dealership in the UK specialising in Japanese brands, they currently employ over 500 people across 11 retail dealerships and are looking to expand even further.
What’s next?
If you’re a Call Centre Agent looking for a role with realistic career progression within a business that promotes positive change and development, then this is the role for you. Apply online now or contact our Recruitment Team to find out more.
Job Type: Full-time
Salary: £20,000.00-£29,000.00 per year
Benefits:
- Company pension
- Employee discount
- Language training provided
- Referral programme
Schedule:
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Commission pay
Work Location: In person
Reference ID: c5
