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About the job
Job summary
Immigration Enforcement (IE) is responsible for enforcing the government’s immigration laws, tackling illegal migration, removing foreign national offenders and immigration offenders from the UK. It also aims to disrupt the organised criminal groups that exploit the vulnerable for their personal gain.
Learn more on the Immigration Enforcement careers page.
Job description
This is a new and developing role as part of the Immigration Compliance and Enforcement (ICE) North East management team. You will be responsible for leading a team of administrative staff who will be working through a period of transformation in reporting centres and offender management. You will work closely with the HM Inspector and Assistant Director in ICE Yorks & Humber, to develop new ways of working and build new reporting structures towards a fully flexible workforce.
You will promote staff welfare and performance management during a time of structural and operational change. You will provide support to the North, Midlands, Wales & South Wales (NMW&SW) Reporting Centre change management team, feeding in information on operational development and communicating messages about operational priorities and delivery.
Reporting teams are responsible for achieving three key objectives:
1 - Meaningful contact that encourages voluntary return.
2 - Management of a reporting population that drives compliance.
3 - Progression of cases towards removal or other case conclusion.
This is a uniformed post and uniform will be provided.
The successful candidate must be Personal Safety Training Level 2 or will be expected to complete successfully.
Due to nature of this role, it is only available full time.
Person specification
Key responsibilities include (but are not limited to):
Staff Management:
- Line management of reporting centre staff
- Supporting staff development
- Creating a supporting environment with a priority for staff welfare during reporting centre transformation
Reporting and offender management:
- Leading on Manage Reporting Appointments (MRA) and resourcing interventions
- Assessing volumes of reporting and reviewing frequencies
- Conducting and analysing assurance processes
- Working closely with other Managers across the Command, to deliver combined tasking and resource management
- Managing workflows and self-tasking processes
- Considering, authorising and effecting detentions on reporting and collaboration with arrest officers, where appropriate
- Ensuring compliance with Health & Safety (H&S) legislation and the safety of staff and the public within the centre
- Risk Assessments and Safe systems of work
- Signing off absconder actions
- Leading the promotion of Voluntary Returns Service
- Developing plans and delivery of Emergency Travel Documents (ETD) completion and documentation days
Workflow management, analysis and statistics:
- Reconciliation and analysis of workflow statistics
- Bail 201/ study restrictions sign off
- Silver/Bronze Critical Incident cover
- Oversight of Marriage work including sign-off
Partnerships Management:
- Liaison with security teams (front of house guards)
- Oversight of liaison and monitoring for police reporting at Hull Clough Road
- Wider liaison with partners, both internal and external
- Embedding vulnerability and safeguarding policies and procedures
- Liaison with the Immigration Monitoring Board
Essential criteria
Successful candidates will need to demonstrate:
- Confidence in handling potentially difficult and challenging situations
- Experience of liaising with a wide range of others to deliver in a fast paced and changing environment
- A consistent track record in staff management, ideally during change
- Flexibility and adaptive to change
- Sound written, oral communication and interpersonal skills, including the ability to establish and maintain effective working relationships with your team and both internal and external stakeholders
- Experience working in a changing environment which required you to think objectively and analytically
- Resilience and experience working under pressure with limited supervision
- Experience leading and developing diverse teams to manage their performance
- Delivering under challenging circumstances and adapting to changing priorities
- Remaining focused on delivery under pressure
- Promoting continuous improvement
- An advocate of Equality and Diversity
Desirable criteria
- Previous operational experience within Immigration Enforcement
Licences
Behaviours
We'll assess you against these behaviours during the selection process:
- Leadership
- Changing and Improving
- Delivering at Pace
We only ask for evidence of these behaviours on your application form:
- Leadership
Benefits
- Learning and development tailored to your role
- An environment with flexible working options
- A culture encouraging inclusion and diversity
- A Civil Service pension with an average employer contribution of 27%
Things you need to know
Selection process details
This gives us the best possible chance of finding the right person for the job, drives up performance and improves diversity and inclusivity.
Online test
After submission of the first stage of your application you will be invited to complete a Civil Service Verbal Test. If you successfully pass the test, you will be invited to complete the final stage of the application.
Please complete the online test as soon as possible (within 24-48 hours is recommended), the closing date for the test and full application form is 23:55 on 13th July 2023. If you fail to complete the online test before the deadline your application will be withdrawn.
Guidance for the test will be available when you are invited to take the test. The test are administered online and accessed via the Civil Service Jobs website.
Application
As part of the application process, you will be asked to complete:
- a CV detailing job history and skills
- statement of suitability (personal statement) (maximum 750 words)
- provide evidence of the behaviour 'Leadership' (250 words maximum)
Further details around what this will entail are listed on the application form.
The statement of suitability should be aligned to demonstrate your skills and experience for the role and how you meet the essential criteria as detailed in the job description.
For guidance on how to construct your personal statement, you are encouraged to visit Civil Service Careers. Links – Statement
For guidance on how to construct your behaviour examples, you are encouraged to visit Civil Service Careers. Links – Behaviours
The sift will be held on the behaviour 'Leadership' and the statement of suitability (personal statement). CVs will not be scored.
The statement of suitability will be scored first for all candidates. Those who achieve the minimum pass score for the statement of suitability, will progress to a full sift where the lead behaviour 'Leadership' will be scored. These candidates will therefore receive a sift score for both elements. Candidates who fail to meet the minimum pass score for the statement of suitability will not have their behaviours scored and will therefore only receive a sift score for the statement of suitability.
However, if a large number of applications are received, the sift will be conducted on the statement of suitability (personal statement) only.
If you are successful at sift stage, you will be invited to an interview which will be a blended approach of strength-based questions and behaviour-based questions.
Strengths are the things that you do regularly, do well and that motivate you. To find out more about strength based questions click here
Sift and Interview dates
Sift is expected to take place week commencing 17th July 2023.
Interviews are expected to take place week commencing 7th August 2023.
We will try to meet the dates set out in the advert, however on occasions these dates may change.
Interviews will take place remotely.
- A laptop (personal or work) with a working webcam
- Good internet connection
- Skype for Business/Microsoft Teams
Further information
For meaningful checks to be carried out, individuals need to have lived in the UK for a sufficient period of time to enable appropriate checks to be carried out and produce a result which provides the required level of assurance. You should normally have been resident in the United Kingdom for the last 3 years if the role requires CTC clearance, 5 years for SC clearance and 10 years for DV. A lack of UK residency in itself is not necessarily a bar to a security clearance and applicants should contact the Vacancy Holder/Recruiting Manager listed in the advert for further advice.
Note for Candidates
Please ensure that all examples provided in your application are taken directly from your own experience and that you describe the examples in your own words. All applications are screened for plagiarism and copying of examples/answers from internet sources. If any is detected the application will be withdrawn from the process. Further action, including disciplinary action, may be considered in such cases involving internal candidates. Providing false or misleading information would be contrary to the core values of honesty and integrity expected of all Civil Servants.
If you are currently an agency member of staff working within the Home Office, a contractor or contingent worker you can only apply for roles that are advertised externally, i.e. outside the civil service. If you are eligible to apply for a role, you are required to select yourself as an external applicant and not internal when submitting your application on Civil Service jobs. This will prevent any delays in pre-employment checks should you become successful in being made an offer of employment after the Interview stage.
Hybrid working
The flexible working arrangement of Hybrid working (working partly in their workplace(s) and partly at home) is not available for this role due to the requirements of the role. Successful candidates will be required to attend the office/other work location as specified in the advert at all times to carry out this role.
Appearance
As part of this role you will be required to wear a uniform (which will be provided). Staff must ensure that their uniform is worn correctly, in line with these uniform standards, is kept clean and is well presented. To support this requirement, adequate uniform supplies will be available and issued. Uniformed staff represent their organisation at all times and should ensure that their dress and personal appearance reflects this responsibility.
Personal Safety Training (PST)
These roles can be physically demanding and if successful you will be required to complete and pass specialist training including Personal Safety Training (PST) at Level 2, which develops skills in personal safety, arrest and restraint techniques. This demands physical activity and physical contact with delegates on the course. You will be required to complete a PST health declaration and, if necessary, attend a medical examination. A formal offer will be conditional upon you being physically fit to undertake and pass the training.
A reserve list of successful candidates will be kept for 12 months. Should another role become available within that period you may be offered this position.
Every day, Home Office civil servants do brilliant work to develop and deliver policies and services that affect the lives of people across the country and beyond. To do this effectively and fairly, the Home Office is committed to representing modern Britain in all its diversity, and creating a welcoming, inclusive workplace where all our people are able to bring their whole selves to work and perform at their best.
We are flexible, skilled, professional and diverse. We work to recruit and retain disabled staff and area Disability Confident Leader. We are proud to be one of the most ethnically diverse departments in the civil service. We are a Social Mobility Foundation top 75 employer.
New entrants are expected to join on the minimum of the pay band.
Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant's details held on the IFD will be refused employment.
For further information please see the attached notes for candidates which must be read before making an application.
Existing Civil Servants should note that some of the Home Office terms and conditions of employment have changed. It is the candidate’s responsibility to ensure they are aware of the Terms and Conditions they will adopt should they be successful in application and should refer to the notes for candidates for further details.
Transfer Terms: Voluntary.
If you are invited to an interview you will be required to bring a range of documentation for the purposes of establishing identity and to aid any pre-employment checks.
Please see the attached list of Home Office acceptable ID documents.
Any move to the Home Office from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk
Reasonable Adjustments
If a person with disabilities is at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes.
If you need a change to be made so that you can make your application, you should:
- Contact Government Recruitment Service via [email protected] as soon as possible before the closing date to discuss your needs
- Complete the “Assistance Required” section in the “Additional Requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you're deaf, a language service professional
If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the ‘Contact point for applicants’ section.
Feedback
Feedback will only be provided if you attend an interview or assessment.
Security
See our vetting charter (opens in a new window).
Nationality requirements
This job is broadly open to the following groups:
- UK nationals
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the Republic of Ireland
- nationals from the EU, EEA or Switzerland with settled or pre-settled status or who apply for either status by the deadline of the European Union Settlement Scheme (EUSS) (opens in a new window)
- relevant EU, EEA, Swiss or Turkish nationals working in the Civil Service
- relevant EU, EEA, Swiss or Turkish nationals who have built up the right to work in the Civil Service
- certain family members of the relevant EU, EEA, Swiss or Turkish nationals
Working for the Civil Service
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
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Contact point for applicants
Job contact :
Recruitment team
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