Property Manager Birmingham, England
Job description
At Bruntwood, we're committed to offering more than just outstanding office, coworking, retail and lab spaces. Everything we do is tied into our vision of building vibrant communities, whilst providing businesses with the support and expertise they need to grow. We’re commercial property specialists operating across the UK.
Bruntwood own, develop, manage and maintain properties across England. Our focus is on 'Creating Thriving Cities' which is evident across our website, so have a look to gain more of a perspective on what we do, and how we operate.
Job purpose:
As a Property Manager you are a flexible and innovative thinker who will create an environment that fosters a sense of community, purpose and connection for customers and their surroundings. You’ll focus on the customer, not the building; delivering a frictionless, personalised service through our customer facing teams.
What you’ll be doing:
- You will develop meaningful relationships with your customers, so that we can offer personalised solutions for their needs and deliver exceptional customer experience.
- Work closely alongside our central teams to create spaces and services that allow our customers to grow and flourish.
- Support our customers journey, ensuring that we make things simple and reduce hassle so our customers can focus on what really matters.
- Managing a team of Hosts who fulfil reception duties as well as Facilities Team Members who ensure the highest standards of presentation and function in our buildings.
- Ensure the team on site are living and breathing our Service Mission values.
- Work closely with other Property and Site Managers to effectively improve business processes and support the management of the teams as a collective.
- See opportunities in our buildings, highlighting areas for improvement and driving change
- Recruit like minded individuals to join the Bruntwood Group as well as supporting training and development for employees
What’s important to us:
- Experience within a Property Management focused role
- Relentlessly customer focused - you’ll have the desire to provide amazing service
- You will have an eye for detail and be able to influence the wider team to improve the standard of your building group
- You will occasionally be hands on, but also comfortable being strategic and able to empower your team to deliver on the vision you set out for your buildings.
- A knowledge of risk, and an ability to spot issues and find solutions through our wider teams.
- Being data focused would be advantageous, translating this into insight which helps you to foresee and identify the needs of our customers.
- You’ll develop and mentor your team to bring out the best in each and every person.
In addition to the salary shown you will be entitled to a number of other excellent benefits including:
- 25 days holiday plus you get your Birthday off work - and if that’s not enough you can also buy & sell holidays too
- 24 hours a year volunteer time - there are endless opportunities for you to get involved in supporting the causes that matter most to you
- Sabbatical of up to 12 months so you can take a career break after five years with us
- Free Healthcare cash plan for all colleagues, so you can claim back medical expenses like optical, dentist & physiotherapy. We also offer free private healthcare cover on an opt in basis too
- Life assurance cover for all colleagues
- Up to 8% matched pension scheme
- Discounts & cashback at leading retailers
- Enhanced maternity - 26 weeks fully paid leave
- Interest free loans to pursue your passions and apply for up to £2000 towards learning a new skill
In addition to what to expect within the role and your benefits, it’s good to know that you’ll be working for a business that gives back - The Oglesby Charitable Trust has donated more than £25m since it started out in 2001. Supporting charities across Arts and Culture, Education, Environment, Medical Research and Social & Health Inequality.
Our ambition is to make Bruntwood a truly diverse and inclusive place to work, reflective of the communities we live and work in. To help us to achieve this we encourage applications from ethnic minorities, disabled people, and those who are neurodiverse. Join us and you’ll be part of our journey to creating something even better, for our customers and ourselves.
Apply now to find out more
Job Type: Full-time
Salary: £30,000.00-£35,000.00 per year
Work Location: In person
