Job description
Are you our newest recruit?!
About Albany Letting
We’re Albany Lettings. A fast pace, customer focused property management agency and we are on the hunt for our newest property admin! We are experts in property management and we love providing excellent customer service across the board. We pride ourselves on our amazing google reviews and love helping people out when it comes to renting.
Our property admin will give much needed help to our letting agent and property manager during the busy summer months! We’re super excited to give someone this opportunity so they can work in a fast paced, fun environment which offers plenty of personal and professional growth. This role is initially advertised on a temporary basis, however there is the potential for this to materialise into a permanent position.
What is a Property Administrator?
This is heavily supported training role which will allow you progress in this industry. A property admin will get exposure to all things property and will gain valuable experience in many aspects of lettings and management. This role is heavily supported by the existing team which allows a hands-on training experience. To excel in this role you must love interacting with the public and providing first class customer service.
What’s involved?
As a property assistant you’ll be responsible for:
- Conducting viewings with prospective tenants
- Handling administrative tasks (dealing with utility bills, council tax, tenant queries)
- Intercepting and processing a high volume of calls and customer walk ins
- Organising safety certificates and liaising with contractors
- Checking and auditing property keys
Requirements
You must have:
- Clean UK Driving Licence
- Excellent customer service experience and an understanding into how valuable this trait is to our company
- A proactive, positive approach to any task you undertake
- Excellent organisation skills and are able to prioritise in order to meet tight deadlines
- Passion for being reliable, responsible and for exceeding expectations
- Strong attention to detail
- A confident communicator, and you enjoy working as part of a team
- Self-awareness and humility – you know that honest feedback is how you grow, and you’re not afraid to ask for help.
Let us know if you have:
- Property industry experience
- Sales experience
This is a temporary, full time role. We cannot offer visa sponsorship and you must be able to work in the UK.
The Way We Work
- We are a 4 branch company with 3 of the sister branches based in Northern Ireland.
- Our company culture is founded on trust, care, responsiveness, expertise and positivity. Each task that we carry out we do with these in mind.
- Office in the heart of Bruntsfield as part of a close knit team.
- Competitions for weekly office lunches, monthly half days and quarterly double bonus’
- Trips over to our head office in Belfast twice a year
- Continuous, professional development plans
- We promote from within which allows us to offer professional growth.
Compensation Package
- OTE ranging between £21,400- £23,400
- Monthly bonuses
- Quarterly bonuses
- Weekly office lunch competitions
- Monthly half day competitions
Equal Opportunities Statement
We are an equal opportunity employer and believe in the power of a diverse, inclusive team.
We welcome all applications from all suitably qualified people, regardless of race, sex, disability, religion / belief, sexual orientation or age.
Please let us know if you require anything which would enable your success throughout our interview process.
Job Types: Full-time, Part-time, Temporary contract, Temp to perm
Contract length: 4 months
Part-time hours: 40 per week
Salary: £21,400.00-£23,400.00 per year
Schedule:
- Monday to Friday
Supplemental pay types:
- Performance bonus
- Quarterly bonus
Licence/Certification:
- Driving Licence (required)
Work Location: In person
Reference ID: Property Assistant