Back

Project Support Professional Exeter, England

Full Time Exeter, England 26641 - 35742 GBP ANNUAL Today

Job description

Project Support Professional

Job Req ID: 12731

Posting Date: 20-Mar-2023

Function: Service

Location: Exeter Business Park, Exeter, United Kingdom

Salary: Competitive + Excellent Benefits

Why this job matters

The Project Professional supports the planning, execution and delivery of complex projects through all specific phases, in alignment with BT Group strategies and external customer contractual requirements.

What you’ll be doing

Works with an integrated team in the delivery of end-to-end small-scale projects/ programmes contributing to commercial benefit, deliver on time, within budget and to agreed quality criteria from conception through to market launch and transition into operations.
Supports complex and large-scale projects with regional impact (cross-functional), coordinating through delivery of execution, analysis, recommendation and implementation whilst ensuring a base level of technical specialism proficiency.
Supports issue escalations, identifies project risks, dependencies and project changes, ensuring timely intervention and communication to stakeholders.
Supports the development, documentation and implementation of projects and change initiatives in line with BT Group policies and strategies, defining and maintaining realistic project plans and tracking project finances and progress against agreed quality and performance criteria.
Supports timely reporting on project performance and where decision making is required, providing all information needed to enable well-informed decision making.
Reviews, suggests and executes process improvements and efficiencies with the engagement and delivery models.
Supports the definition, documentation and execution of small projects or sub-projects, agreeing and reviewing project approach, engagement and communications plans, and quality and performance criteria with project partners.
Supports in the implementation of ways to improve working processes within the area of Project/Programme Management & PMO.
Facilitates effective working relationships between team members, and develops business/ customer and partner relationships, handling problems and issues, collecting and disseminating relevant information.
Proactively identifies and manages risk through regular assessment and diligent execution of controls and mitigations, proactively raising any concerns.
Ensures project delivery activity complies with the commercial obligations, risks and interdependencies defined within external delivery contract for their projects.

What you'll bring

Previous experience working as a Project Support Officer supporting multiple Project Managers
Ability to work to tight timescales, managing your priorities and ensuring delivery of quality products.
Strong communication skills, attention to detail and the ability to task and challenge Project delivery team
Confident in extracting data from multiple sources and preparing reports
Prince2 accreditation
ITIL foundation accredited
Strong working knowledge of MS Project and Excel

What you'll get

Competitive salary
10% on target bonus
25 days annual leave, plus bank holidays
Pension scheme (5% from you, 10% from BT)
Flexible benefits
Employee discounts (50% off EE for you, 30% off EE for friends & family and discounted BT broadband & TV)
Flexible Working - This role offers a 3 together, 2 wherever working model

Our leadership standards

Leading inclusively - I inspire and build trust through self-awareness, honesty and integrity.
Owning outcomes - I take the right decisions that benefit the broader organisation.

Delivering for the customer - I execute brilliantly on clear priorities that add value to our customers and the wider business.
Commercially savvy - I demonstrate strong commercial focus, bringing an external perspective to decision-making.

Growth mindset - I experiment and identify opportunities for growth for both myself and the organisation.
Building for the future - I build diverse future-ready teams where all individuals can be at their best.

About us

BT is part of BT Group, along with EE, Openreach, and Plusnet.

Millions of people rely on us every day to help them live their lives, power their businesses, and keep their public services running. We connect friends to family, clients to colleagues, people to possibilities. We keep the wheels of business spinning, and the emergency services responding.

We value diversity and celebrate difference. As Philip Jansen, our CEO, says ‘We embed diversity and inclusion into everything that we do. It’s fundamental to our purpose: we connect for good.’

We all stick to the same values: Personal, Simple, and Brilliant. From day one, you’ll get stuck in to tough challenges, pitch in with ideas, make things happen. But you won’t be alone: we’ll be there with help and support, learning and development.

This is your chance to make a real difference to the world: to be part of the digital transformation of countless lives and businesses. Grab it.

Post Jobs Online Apply Job