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Job description

This new role is based within the Volunteer/Patient Experience Team and the Alder Hey Academy and has been established to support the recruitment of young volunteers to the Trust, with a specific focus on attracting young volunteers who may experience a range of barriers to volunteering

Duties include assisting with the recruitment and induction of volunteers; promoting volunteering to young people from across the City Region, accurate data inputting/administration, responding efficiently and effectively to face to face queries and telephone calls and liaising with staff.

Alder Hey Children’s NHS Foundation Trust is a provider of specialist health care to over 275,000 children and young people each year. In addition to the hospital site located in the West Derby area of Liverpool, Alder Hey has a presence in community outreach sites and, in collaboration with other providers, our clinicians help deliver care closer to patients’ homes by holding local clinics at locations from Cumbria to Shropshire, in Wales and the Isle of Man. The Trust also provides inpatient care for children with complex mental health needs at our Alder Park building in the nearby borough of Sefton.

We currently have more than 4,000 staff working across our community and hospital sites. We’re also a teaching and training hospital providing education and training to around 540 medical and over 500 nursing and allied health professional students each year.

As black and minority ethnic (BME) employees are currently under-represented in this area, we particularly welcome applications from members of our BME communities. All appointments will be made on merit.

You can expect a warm welcome at Alder Hey Childrens NHS Foundation Trust, our staff are friendly and welcoming. We listen to each other and work together to embed our Trusts values and behaviours. At Alder Hey we appreciate our staff and reward them with an outstanding benefits package including:

Key Responsibilities:

• Understand and assist with the recruitment of Young Volunteers.
• Support the induction and training of Volunteers and those on the Young Volun’teens Programme
• Be an advocate for volunteering to young people from our local communities who may experience barriers to volunteering
• Talk to Service Managers and teams about how they can best support young people with additional support needs in the workplace
• Participate in patient and public involvement activities
• Provide administrative support to the volunteer team, including photocopying and data inputting
• Act as a first point of contact, for parents, carers, young people and professionals who visit Alder Hey as appropriate
• Act as a mentor for new volunteers to provide support and guidance in their role.

The list of duties for this role is not intended to be exhaustive but indicates the main areas of work and may be subject to change after consultation with the post-holder to meet the changing needs of the post.