Job description
Overview.
We are looking to grow our highly successful business based from our head office in Sunderland and are recruiting for a Project Manager in the b2b Energy sector. This role is a critical part of the business, as you are responsible for managing the implementation of a project between ourselves and a key software partner.
This role requires a person who is extremely customer focused. Experience in a similar role is essential.
The role is forecast to be a three month project however this could be extended and have the opportunity to be done as a permanent role. We are considering both part time and full time candidates.
The Role.
- Driving customer service excellence
- Delivering a smooth transition of a new software partner
- Enhancing customer experience process
- Delivering customers our value added services
- Implement new processors and procedures, to improve the customer service journey.
- Working with members of the senior management team
About You.
- Project Management experience essential
- Can manage your own workload/Diary
- Self-motivated and have a passion for success
- Track record of delivering IT projects
- Ability to work under pressure when needed
- Excellent communication skills – professional and articulate
- Ambitious character, driven and passionate
- Computer literate: Word, Excel, outlook etc
- An ability to work in fast-paced, self-directed, professional environment
- Team Player
Package.
- £30,000 Per annum
- We promote a work life balance Monday to Thursday 9am-5pm, Friday 9am – 3pm
- Sunderland Doxford park – near public transport and on-site parking
Benefits.
- Total of 28 days holiday with all bank holidays off, never work evenings or weekends
- On-Site Parking
- The opportunity to study for registered qualifications
- Discounted corporate gym membership at David Lloyd Clubs (Luxury gym, swim, and racquet club)
- In house training team
- Birthday off paid
Job Types: Full-time, Part-time, Fixed term contract, Temp to perm
Salary: £30,000.00 per year
Benefits:
- Flexitime
Schedule:
- Flexitime
Work Location: In person