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SmartSearch’s distinctive Anti-Money Laundering verification software protects our clients by offering the most advanced and comprehensive features available from an AML provider.

SmartSearch has grown rapidly by fostering an incredibly collaborative and supportive culture. As we continue our ambitious growth plans, we will strive to remain a truly exciting, rewarding, and unique place to work.

You will be responsible for managing the efficient and timely onboarding of our clients, ensuring SmartSearch’s B2B RegTech SaaS platform is integrated seamlessly with the clients existing systems. In particular you will ensure a seamless journey of client ownership from the Enterprise BDM to the Customer Success Account Manager. This process involves rigorous project management, planning and coordination with various internal teams and subject matter experts across the business and ensuring clients are adequately informed at all stages.

• You will be managing onboarding of clients including enterprise level businesses in a variety of sectors

• Demonstrable project management experience with particular emphasis on communication, prioritization and keeping to deadlines within a fast-paced, rapidly changing environment

• Confident working with technical and non-technical teams to find solutions and ensure project deadlines are being met

• Developing and maintaining a project delivery plan for each project

• You have demonstrable experience of successfully managing multiple complex projects, setting priorities and holding people accountable for meeting deadlines

• Taking proactive measures to identify and resolve potential delays in project timelines

• Strong time management and communication skills to ensure deadlines can be met within an Agile environment

• You will have approximately 2-4 years of project management experience in a client focused / onboarding environment

• We are a multi-award winning Tech company with an aspirational mentality

• Our recognitions include being named in the renowned RegTech100 list for 2022, Great Place To Work Certified in Oct 2022 and we’re one of the fastest growing companies In Europe

• We have fantastic facilities at our head office in Ilkley which has direct train links from Leeds and Bradford and on-site parking

• Employee welfare and fulfilment is a priority. We provide comfortable breakout areas, wellbeing champions, mental health first aid, reading spaces, prayer room, an onsite gym, gaming area, healthy vending machines, and fresh fruit delivered weekly

• Hybrid work policy enables you to work from home 2 days per week (following initial training period and subject to performance and manager sign-off)

• There are excellent progression opportunities due to our growth and you will have personal development goals, regular feedback and support

• Regular training will develop your skills and the Mentor Scheme offers fantastic support for your progression

• Our excellent benefits package includes up to 30 days annual leave per year

• Employee referral bonus and various weekly recognition schemes help us to demonstrate our appreciation and teamwork

• Employee engagement and activities committee that plans social and charitable activities throughout the year

• Two big company celebrations per year - summer and winter events

• Company pension scheme, comprehensive private medical scheme and life insurance

• We are a diverse and inclusive group of people and proactively encourage D&I and supporting social responsibility through our DE&I Group, charities, support for local schools, wellbeing champions and partnerships with external suppliers.

You want to work with us? Great! we’ll be in touch as soon as we can. Don't forget to attach your CV and covering letter.