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We’re building thriving communities as one of the UK’s largest housing groups and a leading developer of affordable housing.

We believe everyone is entitled to a good home they can afford, in a place they are proud to live. More than 100,000 people live in our homes.

If you want to experience work that’s truly rewarding, join us. Because when we achieve together, customers and communities thrive.

Work for Orbit. Believe in people.

The role

The purpose of this role is to lead the effective delivery of high value remediation projects including investigation and management of opportunities to recover costs from developers or contractors responsible for failures/defects or recoverable under warranties and guarantees from product manufacturers and/or insurers.

This role is part of Customer & Communities where you'll help us to lead the way keeping our promise to more than 100,000 customers.

What you'll achieve

• Manage all aspects of operational and commercial delivery and overall contract performance, in line with agreed parameters, contractual and funding commitments; project values and budget are demand led, and subject to third party funding opportunities
• Technically diagnose construction failures and/or defects in existing assets to inform necessary remediation actions and budgeted solutions presented with recommendations for Orbit stakeholders including net present value calculations and business cases to inform broader investment decisions about the viability of assets
• Investigate and manage opportunities for claims against third parties including developers and insurance providers to ensure remediation cost is mitigated or recovered including preparing position papers, collecting technical evidence relevant to any legal actions under the direction of Orbit’s legal representatives
• Explore negotiated opportunities with developers, contractors or other third parties to expediate remediation solutions and reduce cost
• Carry out formal project closure reports to crystallise lessons learnt and to ensure a continuous improvement approach to project delivery

What you'll bring

Essential skills

• Educated to degree level in a property related subject or relevant professional qualification
• Significant proven commercial and technical knowledge/ experience including claims management processed, litigation, and adjudication
• Experience in operationally leading/supervising a team of professionals in delivering housing related work
• Experience of leading and delivering a programme of work in a way that achieves high levels of Customer satisfaction
• Comprehensive knowledge and experience of general professional disciplines including programming, quantity surveying, contract management and design

Why Orbit?

Choosing us means being rewarded in every sense.

Here’s what you can expect to enjoy with us.

A rewarding experience that works for you

We strive to create an inclusive experience with benefits and wellbeing programmes designed to help you, and your loved ones, to thrive. For a better work life balance, we offer flexible working opportunities for many roles.

A place to progress

From training programmes to professional qualifications, we provide opportunities to learn and develop at every stage of your career. Whether you’re a student, graduate or experienced professional we’ll support you to grow.

For leaders, our tailored development journeys are designed to stretch and strengthen your leadership skills. As well as practical training, we give you access to renowned business schools and experiential programmes for greater breadth and depth of learning.

A purpose to feel proud of

We’re proud to make a difference to people together. We’re values-driven with a commercial focus on performance - because the more profit we make, the more we can achieve for people.

What brings us together is a passionate belief in progress and people.

Read more about the values and purpose that drive us on our careers website.

How we hire

We aim to make our hiring process simple and fair:

• Online application
• Interview(s)
• Decision and offer

We put the safeguarding of our customers, colleagues and contractors at the heart of everything we do and as such, certain roles will be subject to a DBS check.