Project Manager London, England
Job description
About Crownpeak
At Crownpeak, we provide a cutting-edge, composable Digital Experience Platform (DXP) that helps global enterprise and retail organizations enhance their digital presence and drive growth. Our platform enables the rapid creation of tailored digital experiences through the combination and orchestration of best-in-class content marketing tools, resulting in powerful customer engagement and long-term loyalty.
Our solution is unique in that it’s designed to streamline and accelerate marketing and IT workflows, allowing teams to efficiently deliver and manage end-to-end digital experiences to any touchpoint, device or channel from the start, faster than ever before.
Our mission is to revolutionize the digital landscape for global enterprises and retail organizations. We do this by providing a customizable and composable platform that seamlessly blends speed, simplicity, and adaptability in crafting unique, accessible digital experiences that align with the evolving needs of their customers. Our ultimate goal is to drive customer satisfaction and loyalty through unparalleled digital experiences.
Our vision is to transform the digital realm by crafting a platform that embodies speed, simplicity, and adaptability. We aim to empower businesses to effortlessly respond to the ever-changing demands of their customers, promoting inclusivity through exceptional digital experiences.
Join us and make an immediate impact in the digital world.
What’s the role?
What will you do?
- Provide hands-on project management through the full life cycle, from initation, through requirements & design, solution development, testing and deployment
- Create and manage budgets & resources at all stages of the project life cycle, and track accordingly with project plans
- Meet with and manage customer relationships directly, outlining and recapping project requirements and communicating updates, blockers and progress
- Assist internal teams in project scoping by involving relevant stakeholders and maximising feasibility
- Actively lead and be involved in process improvement and defining best practice
- Perform project risk management and report or escalate blockers to enable smooth project delivery and customer experience
We don't believe in ticking boxes here at Crownpeak.
Here are a few skills that we feel would make you successful in the role, but we’d still love to hear from you if you feel you’d be a great fit.
- Experience with the Atlassian suite, particularly Jira & Confluence
- Demonstrated Project Manager with experience in customer-facing, full life cycle delivery
- Strong organizational skills with experience in tracking project timelines and budgets
- Dedicated to improving process, tools & methods
- At ease working creatively in a fast-paced, externally facing environment
- Excellent communication skills and comfortable speaking to customers
It would also be a plus if you had:
- Experience working within eCommerce or Martech
As a SaaS software provider, Crownpeak is a highly disruptive business, displacing last-generation solutions in a $1.5B market sector. The company is private equity financed and experiencing very rapid growth.
We have a casual, professional work culture and our employees are connected by our shared values that we strive towards in every part of our jobs:
- We are champions of our customers' success
- We are never satisfied with the status quo
- We work with pride, purpose and own the results together.
Crownpeak pays competitive wages based on requisite experience and skills. The company offers a supplemental benefits plan, pension, and a work-life balance approach. Each employee has an opportunity to build our business and become a true Crownpeep.
Crownpeak is an Equal Opportunity Employer.
