project manager Chertsey, England
Job description
What you'll be doing:
The Group Growth Enablement project lead will support the Growth Enablement director in the delivery of the roadmap and management of continuous improvement initiatives.
By building a full and complete understanding of the Compass Growth Enablement toolkit, the project lead will manage & support the full change lifecycle from requirement definition to rollout and play a critical role in supporting the country adoption globally.
More about the role:
Your key responsibilities:
Support the delivery of the Growth Enablement roadmap, with a clear focus on strategic project delivery:
Support in the definition and clarification of business requirements and handover to technical teams
Support in the testing of key initiatives, as well as coordinate country testing
Support in the training scheduling, preparation and delivery ensuring clear understanding of the solution
End to End management for the continuous improvement (BAU change) of the growth enablement toolkit, based on regional and country priorities
Develop partnerships with and analyse and prioritise demand from relevant business teams to ensure we gain maximum value from D&T solutions
End to end management of process and systems innovation, from high level project management, requirements definition, handover to technical teams, functional and user acceptance testing
Manage the rollout of changes, including scheduling and communications to country super users
Identify super user training needs, and work closely with the CRM specialist to address these
Support Countries through training and communications activities such as:
Super user communications and forums
Collaboration with the CRM specialist on key training activities
End user training support for key tools
Who you are:
Our ideal candidate:
Demonstrate the ability to influence and persuade business partners
Demonstrable experience Microsoft D365
Skilled in gathering requirements, analysing information, and delivering to requirements.
Demonstrable ability to work to strict deadlines and ensure deliverables are met.
An understanding of the Client Sales and Retention process in a Contract Catering environment, or interest in learning
Proven delivery track record across all phases of the systems transformation process including program governance, planning & scoping, design & blueprinting, build & realisation and early lifecycle adoption.
Bachelor’s degree required with suitable professional qualification/experience where applicable
Has a strong combination of business process experience and technological knowledge including cross-functional implications
Experience working as a business analyst on sales and retention or D365 projects
Able to understand, explain and present technical ideas to both technical and non-technical audiences in a persuasive and convincing manner
Demonstrated creative thinking and problem-solving ability
Demonstrated strong negotiating skills to arrive at win-win solutions.
Personal Attributes:
Equally comfortable leading an activity and being part of a team
Fluent in English and excellent communication and presentation skills.
Self-motivated, hardworking and innovative.
Able to work in a hybrid model, with a mix of office and remote working
Act with integrity, speed, and personal ownership, upholding the values of the company.
We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
Exclusive travel discounts with TUI, Expedia, Booking.com and many more
Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
Up to 44% off cinema tickets to enjoy your favourite blockbuster
Regular emails filled with the best discounts and savings available
Receive Wow Points every time you spend and use them on a wide range of brands
Un-wind with us with free wellness, mindfulness and exercise classes
You can share all discounts and offers with your friends and families
Contributory pension scheme
Grow your career with our Career Pathways and MyLearning programmes
