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Project Manager Newcastle upon Tyne, England

Full Time Newcastle upon Tyne, England 28361 - 47242 GBP ANNUAL Today

Job description

Project Manager

Job Req ID: 12219

Posting Date: 23-May-2023

Function: Service

Location: Gosforth Call Centre, Newcastle, United Kingdom

Salary: Competitive

LOCATION

Newcastle - NE12 8ET

BENEFITS INCLUDE

Annual 10% Bonus

BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%

Purchase discounted BT shares

Private healthcare & dental insurance, health screening, healthcare cash plans, access to counselling services, access to physiotherapy

Season ticket loan, buy extra holidays, discounted Virgin Experience Days, financial education programmes

Discounted BT/EE retail products including Broadband and BT Sport

Access to 100s of retail discounts for things like groceries, travel, fashion, entertainment and more

FLEXIBLE WORKING

BT have moved to a hybrid working model - you can work from home 2 days per week. This means you’ll be at your contractual location 3 days a week.

THE ROLE
Bring your expertise to high value projects, where you’ll be engaging face-to-face with customers and shape their experience.

These customer will range from local councils, police, commercial high street businesses and more - so there's lots of variety in the work you'll engage with. And you'll partner with project/practice managers within your team, furthering your development as you shadow members with different expertise.

You’ll retain a lot of autonomy in building plans to cover technical project delivery activity, along with making the key decisions around estimates, risk ratings, how & when to escalate and more. You'll also play a key part in governance.

Your core duties include:

Managing teams to deliver agreed outputs to time & budget
Support & conform with agreed governance structures
Highlight changes in project scope and manage appropriately
Provide and maintain resource forecasts & managing delivery budget
Keeping customers informed and seeking satisfaction feedback

EXPERIENCE REQUIRED

You can manage delivery of IT or Network related Work Packages
You have managed multi-function teams of up to 10 people
You’re familiar working face-to-face with customers
Able to perform well in large organisations with a complex stakeholder environment
You have used corporate IT systems for workflow, collaboration etc.

WHAT HAPPENS NEXT?

This advert closes on May 2nd, after which the hiring manager will review applicants and provide feedback.

Interested? Don’t miss out. Click apply now and submit your details.

About us

BT is part of BT Group, along with EE, Openreach, and Plusnet.

Millions of people rely on us every day to help them live their lives, power their businesses, and keep their public services running. We connect friends to family, clients to colleagues, people to possibilities. We keep the wheels of business spinning, and the emergency services responding.

We value diversity and celebrate difference. As Philip Jansen, our CEO, says ‘We embed diversity and inclusion into everything that we do. It’s fundamental to our purpose: we connect for good.’

We all stick to the same values: Personal, Simple, and Brilliant. From day one, you’ll get stuck in to tough challenges, pitch in with ideas, make things happen. But you won’t be alone: we’ll be there with help and support, learning and development.

This is your chance to make a real difference to the world: to be part of the digital transformation of countless lives and businesses. Grab it.

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