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Project Manager Exeter, England

Full Time Exeter, England 31742 - 55742 GBP ANNUAL Today

Job description

Project Manager

Job Req ID: 14676

Posting Date: 14 Jun 2023

Function: Business Services & Operations

Location: Exeter (R620), Exeter, United Kingdom

Salary: Competitive

Why this job matters

The role is responsible for planning and managing the delivery of project(s): This activity could be smaller projects where scale / complexity / risk is low or stages / components / work streams within a larger project / programme.

The nature of project outputs will be bespoke Network, IT and voice solutions and you will need to manage specialists from across BT to do this. As a guide it is expected that the value of delivery (i.e. PS Resource, equipment etc.) could be in the region of £1 Million.

You’ll be directly engaging with customers and as such have a key role in shaping customer experience through both project outcomes and personal behaviours. As part of a professional community of Project and Programme Managers you will be expected to have a good knowledge of project management methods / tools and conform with governance / standards.

Benefits Include

Annual on target bonus up to 10%
BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%
Purchase discounted BT shares
Private healthcare & dental insurance, health screening, healthcare cash plans, access to counselling services, access to physiotherapy
Season ticket loan, buy extra holidays, discounted Virgin Experience Days, financial education programmes
Discounted BT/EE retail products including Broadband and BT Sport
Access to 100s of retail discounts for things like groceries, travel, fashion, entertainment and more

Flexible Working

BT have moved to a hybrid working model - you can work from home 2 days per week. This means you’ll be at your contractual location 3 days a week.

Experience Required

Project management skills with experience of delivering technical solutions
Ability to direct and manage both internal, third party and customer resources
Ability to build plans that cover delivery activity and resources
Effective stakeholder management
Ability to identify risk and develop risk mitigation strategies.
Commercial and financial acumen
Ability to connect with customers/stakeholders and grasp the challenges faced by their business

What you’ll be doing

1. Works with an integrated team in the delivery of end-to-end small-scale projects/ programmes contributing to commercial benefit, deliver on time, within budget and to agreed quality criteria from conception through to market launch and transition into operations.

2. Supports complex and large-scale projects with regional impact (cross-functional), coordinating through delivery of execution, analysis, recommendation and implementation whilst ensuring a base level of technical specialism proficiency.

3. Supports issue escalations, identifies project risks, dependencies and project changes, ensuring timely intervention and communication to stakeholders.

4. Supports the development, documentation and implementation of projects and change initiatives in line with BT Group policies and strategies, defining and maintaining realistic project plans and tracking project finances and progress against agreed quality and performance criteria.

5. Supports timely reporting on project performance and where decision making is required, providing all information needed to enable well-informed decision making.

6. Reviews, suggests and executes process improvements and efficiencies with the engagement and delivery models.

7. Supports the definition, documentation and execution of small projects or sub-projects, agreeing and reviewing project approach, engagement and communications plans, and quality and performance criteria with project partners.

8. Supports in the implementation of ways to improve working processes within the area of Project/Programme Management & PMO.

9. Facilitates effective working relationships between team members, and develops business/ customer and partner relationships, handling problems and issues, collecting and disseminating relevant information.

10. Proactively identifies and manages risk through regular assessment and diligent execution of controls and mitigations, proactively raising any concerns.

11. Ensures project delivery activity complies with the commercial obligations, risks and interdependencies defined within external delivery contract for their projects.

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