Job description
Project Manager
Job Req ID: 14676
Posting Date: 14 Jun 2023
Function: Business Services & Operations
Location:
Exeter (R620), Exeter, United Kingdom
Salary: Competitive
Why this job matters
The role is responsible for planning and managing the delivery of project(s): This activity could be smaller projects where scale / complexity / risk is low or stages / components / work streams within a larger project / programme.
The nature of project outputs will be bespoke Network, IT and voice solutions and you will need to manage specialists from across BT to do this. As a guide it is expected that the value of delivery (i.e. PS Resource, equipment etc.) could be in the region of £1 Million.
You’ll be directly engaging with customers and as such have a key role in shaping customer experience through both project outcomes and personal behaviours. As part of a professional community of Project and Programme Managers you will be expected to have a good knowledge of project management methods / tools and conform with governance / standards.
Benefits Include
- Annual on target bonus up to 10%
- BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%
- Purchase discounted BT shares
- Private healthcare & dental insurance, health screening, healthcare cash plans, access to counselling services, access to physiotherapy
- Season ticket loan, buy extra holidays, discounted Virgin Experience Days, financial education programmes
- Discounted BT/EE retail products including Broadband and BT Sport
- Access to 100s of retail discounts for things like groceries, travel, fashion, entertainment and more
Flexible Working
BT have moved to a hybrid working model - you can work from home 2 days per week. This means you’ll be at your contractual location 3 days a week.
Experience Required
- Project management skills with experience of delivering technical solutions
- Ability to direct and manage both internal, third party and customer resources
- Ability to build plans that cover delivery activity and resources
- Effective stakeholder management
- Ability to identify risk and develop risk mitigation strategies.
- Commercial and financial acumen
- Ability to connect with customers/stakeholders and grasp the challenges faced by their business
What you’ll be doing
1. Works with an integrated team in the delivery of end-to-end small-scale projects/ programmes contributing to commercial benefit, deliver on time, within budget and to agreed quality criteria from conception through to market launch and transition into operations.
2. Supports complex and large-scale projects with regional impact (cross-functional), coordinating through delivery of execution, analysis, recommendation and implementation whilst ensuring a base level of technical specialism proficiency.
3. Supports issue escalations, identifies project risks, dependencies and project changes, ensuring timely intervention and communication to stakeholders.
4. Supports the development, documentation and implementation of projects and change initiatives in line with BT Group policies and strategies, defining and maintaining realistic project plans and tracking project finances and progress against agreed quality and performance criteria.
5. Supports timely reporting on project performance and where decision making is required, providing all information needed to enable well-informed decision making.
6. Reviews, suggests and executes process improvements and efficiencies with the engagement and delivery models.
7. Supports the definition, documentation and execution of small projects or sub-projects, agreeing and reviewing project approach, engagement and communications plans, and quality and performance criteria with project partners.
8. Supports in the implementation of ways to improve working processes within the area of Project/Programme Management & PMO.
9. Facilitates effective working relationships between team members, and develops business/ customer and partner relationships, handling problems and issues, collecting and disseminating relevant information.
10. Proactively identifies and manages risk through regular assessment and diligent execution of controls and mitigations, proactively raising any concerns.
11. Ensures project delivery activity complies with the commercial obligations, risks and interdependencies defined within external delivery contract for their projects.
BT
www.bt.com/careers
London, United Kingdom
Philip Jansen
Unknown / Non-Applicable
10000+ Employees
Company - Public
Telecommunications Services
1846