Job description
Company description
BankBI was founded in 2013 and we are a fast-growing, international banking software company. With installations in over 60 countries, our solution has enabled our clients to have at their fingertips easy-to-access and up-to-date data to manage and drive their business safely.
Our mission is to give CEO’s and CFO’s of financial institutions easily accessible data about their business at their fingertips. This way they can focus on driving their business rather than losing time and effort in simply trying to get reliable data. Our target customer base are credit unions and banks and our solution is tailored to their specific business and regulatory reporting needs. As a result of our deep industry knowledge we have developed our software-as-a-service (SaaS) solution in such a way that we can quickly configure to our clients needs and easily onboard their data. All this enables us to deliver our solution faster than our competitors and at a competitive price point with everything stored safely and securely in the cloud.
Job description
Job purpose
Having completed several partnership agreements in the US and Canada, which includes distribution channels for our solution, we will be growing considerably over the next 3 years
As a result of this we are looking for an experienced project manager, reporting into our Programme Manager, to support us through this next stage of growth. One of the strategic advantages of our BI solution is the speed and simplicity with which our clients can be onboarded. The project manager will be responsible for project managing all aspects of the client onboarding process. You will be managing multiple projects, with a formal PM methodology, ensuring resources and activities are aligned to deliver quality outputs on time. You are highly organised and have an eye on the detail whilst staying sufficiently high-level to constantly manoeuvre or get client input/support to keep projects on time and use our resources efficiently.
In addition to having great project management skills you bring the bigger picture leadership skills required by the role.
You are natural at stakeholder management and will be regularly engaging with clients at all levels including C-Suite. You will be actively building collaborative relationships with end clients and BankBI colleagues to keep these stakeholders fully engaged and supportive through the implementation process. You will be looking at ways that we can continuously improve our onboarding process to reduce time, simplify or improve the customer experience.
You are a lateral thinker and will support the BankBI Senior Management Team in their long-term resourcing plan that combines acceptable cost base, managing specialised resource with the ability to quickly scale-up to meet new deals in the pipeline.
Responsibilities
- Responsible for successful customer onboarding from kick-off to final successful sign-off. Including reporting progress Risks, Issues, Blockers to both BankBI senior management team and client teams using different forms of media such as PowerPoint, Excel, Email and Teams.
- Manage delivery pipeline and resource allocation to maintain team utilisation.
- Ensure that the clients technical leads are giving sufficient support and data to BankBI team to meet project deadlines.
- Work closely with BankBI Sales lead to ensure the client sponsor is updated on progress and making timely decisions to deliver projects within agreed parameters.
- Be confident and practised at reporting and managing escalations when required.
- See the big picture with all the projects to anticipate and resolve roadblocks.
- Develop a roadmap to continually improve, standardise and automate the customer onboarding process.
- Manage remote teams in an effective manner to deliver against agreed objectives.
Requirements
- 3+ years of experience in a project manager role within a bank or within a software company delivering projects to external stakeholders.
- Experience managing multiple projects in parallel.
- Strong relationship & stakeholder management skills.
- Commercially astute.
- Demonstrated experience in team management and leadership.
Job Types: Full-time, Permanent
Salary: Up to £45,000.00 per year
Benefits:
- Company pension
- Work from home
Schedule:
- Monday to Friday
Work Location: Remote