Job description
At Armadillo, we work with some of the world’s biggest brands, including Disney, McDonald’s, P&O Cruises and Cunard Cruises, to produce beautifully creative and effective CRM campaigns.
We believe in the long-term success that comes from always putting the best interests of our clients and the well-being and progression of our staff at the heart of everything we do. We are ambitious and free-thinking, yet at the same time pragmatic and straightforward.
We have ambitious plans to grow the agency. Our aim is to become the UK’s most recommended CRM agency: the one everyone wants to work with or for.
We are now on the lookout for a Project Manager to join our Client Services & Project Management team here at Armadillo. So, think you can help us?
Project Manager Role
As a Project Manager at Armadillo, you will manage the day-to-day relationships with project stakeholders, internally and client-side, up to mid-level, taking responsibility for the management of small to mid-sized projects or sub-projects assigned to them, and project managing the delivery of these projects profitably, on-time and on-budget.
Project Manager Responsibilities
Work with the client services / project team and be actively involved in all aspects of the work and ensure work is progressing as planned.
Ability to create a scope of work - requirement management, preparation and maintenance of business cases, and evaluation of alternative methods to learn from the past to improve delivery; project scope control, baseline change management
Responsible for developing and managing the project plan and working with discipline leads and project teams to execute strategies and estimating for project activities, including how they can be quality assessed
Manage schedules, budgets (if applicable), assets, and overall project organisation ensures requirements and project deliverables dates are communicated, understood, and executed
Effectively and efficiently plan and prioritise all deliverables and resources working across the project(s) based on the scope of work and project goals
Communicate and document project status
Actively monitor project risks, and scope creep to foresee/identify potential problems and proactively identify solutions to address them in advance
Manage multiple projects/tasks simultaneously
Interact and collaborate knowledgeably with clients and partners
Consistently manage client expectations, ensure delivery of the highest quality service, and solicit and act on client feedback
Requirements
Min 3 years of experience in a similar role working for a marketing / digital agency
Highly organised, with excellent time management skills
Naturally approachable with proven problem-solving skills
Comfortable liaising with clients, reporting on progress, and managing issues
Proactive with a ‘can-do’ attitude, you thrive in a collaborative environment
Working knowledge of MS Office/GSuite
Working knowledge of Trello/Asana is an advantage but not a requirement
A confident communicator who can engage with people at all levels of our business
Passion for the marketing industry and an understanding of current trends and developments.
Armadillo Benefits
- Hybrid environment – 2 days in our central Bristol office / 3 days optional office/home working
- Catered lunches Tuesday - Thursday at our office & breakfast options
- 25 days’ annual leave plus a day off on your birthday, increasing by 1 day per annum at each year anniversary up to 30 days, plus bank holidays
- Summer and Festive hours – finish 2.5 hours early one Friday per month in June, July, August and one day, chosen by you, in December
- Contributory company pension 4% employee 3% employer of total pay through salary sacrifice, escalating 1% each year following your 2nd anniversary at Armadillo, up to 8% employer contribution
- Bupa dental care
- Vitality health insurance
- Lots of social events, including Summer and Christmas parties
- Cycle to work scheme
- Employee Assistance Programme offered by Health Assured
- IPA Membership
- Bristol Creative Industries Membership
Equal opportunities
Armadillo is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability or age